The UPS Store in Austintown offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. The store is always clean. The staff are friendly, helpful, pleasant, and knowledgeable. Most employees are very helpful and handle transactions efficiently even when the line is long, ensuring it is never a long wait. The parking is very good. A drawback is that the location gets quite busy and can seem understaffed. They provide expert help with items like closing a specialized box and resolving shipping issues by supplying tracking details. It is a locally owned and operated business.
Friendly associates and fast service. I'm usually in and out with minimal wait time. I've been going here for years and it's been great 👍🏽
July 2025
The lady who took care of my shipment. I found her to be both pleasant and helpful. She did not hesitate to handle my transaction in a friendly and knowledgeable manner.
June 2025
Always a positive experience at the Austintown UPS. Even if the line is long everyone is handled efficiently and it’s never a long wait and the customer representatives are all very helpful and friendly.
