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“Needed a capacitor for my AC at my house and this is the only place I found it. I spokento a gentleman on the phone to confirm they had it in stock. He was super nice and helpful. Drove 30 minutes and picked it up. Bought a few other things and since I spent over $40, they gave me a free citronella candle. Super nice place and everyone was beyond friendly. I am a small business owner as well and I love leaving positive reviews when they are deserved. What a great place and I will be back. Thank you ACE of Avon Lake!!!!!”
“Staff here is always friendly and helpful. Stopped in yesterday with an exchange for a defective item along with a cart full of other purchases and a bunch of coupons. Their system didn't want to cooperate and some of the discounts had to be looked up manually but the manager Foster managed to take care of it for me, all with a smile and without making me feel bad for needing additional help. He even called in a coworker to help the folks lining up behind me while we figured things out. Thanks for your professionalism! It's so rare these days!”
“I stopped in for a paint sample today. Ron was extrmely helpful. He's so knowledgeable and very nice. He answered all my questions and made my sample. Leanne at the register is also very courteous and made me feel at home. Thanks!”
“As years go by, we learn and grow from our failures and success. Harbor Freight is an Excellent example of this. No matter where you are in the country Harbor Freight has Excellent Staff and Management and I believe that is what's kept this store alive through the toughest of times and because of their Core Values displayed throughout the employees across the country, they now have become very competitive in the tool market. If something breaks or don't hold up to the customers' purchase, they do their best to not only make it right, they make changes to improve the item so it Doesn't happen again. Thank you to all Harbor Freight Tool Employees for allowing me to see what a Fantastic Business Model looks like. Give yourself a pat on the back because you all do a great job ? and know exactly how teamwork operates. - Seven Cities Retail”
“Excellent place as we all know for home improvement items but this store is staffed with extremely helpful and nice people. The prices are very competitive if not dead even with other stores who stock these types of items.”
“Excellent customer service, and good selection of hard to find tools, bits, and sockets. I appreciate all that they do. 10/10 would recommend and will return for my business.”
“I love this Avon Location. All the staff I’ve needed help from the floor staff to the cashiers are helpful and friendly. The Elyria location is actually closer to me but I always drive a little further to the Avon location because the staff is more helpful. :) You guys are awesome.”
“Always have a good time at Home Depot I did have an issue the other day but through customer support and online and talking to all the managers I was able to resolve it and actually get me a free tool”
6AM - 10PM
35700 Chester Rd, Avon
Hardware Stores
“1st time at this location and I was amazed on how big and neat the store is and all the different items the store carries like pet food and stuff. Cleaning items, kitchen items, etc .....”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“Have historically been more of a home Depot guy, but I have to admit, the last few times I went to Lowe's I was thoroughly impressed! It isnt just trying to be another version of HD anymore imo. They sort of have their own vibe, new inventory that I dont recall them having back in the day and lots of it. If you haven't been lately I suggest checking it out. I have spent more time there than at the competition whenever I do go. I guess its probably because they keep it interesting. Plus, for HVAC technicians like me & (I suppose) electricians, Lowe's is the new home of Klein tools! Whats not to love? Highly recommend!”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“Found what we needed. At the self checkout a very kind worker chatted with our granddaughter, and allowed her to help. Even gave her a prize for doing such a great job.”
“Four star review is only four really bad location for trucks, it’s in the middle of the town and that’s why I’m giving four stars.
This update is just for drivers , there is a five or six docks on east side of the building where the entrance for the shipping receiving is. The easiest way to get to the building and shipping department is if you follow route 20 then go to the Taylor Road all the way to the end until you reach Winckles street than turn lef And the entrance is right there on your right hand side.I have delivered at 6 AM with no problem, but if you call in advance, they will tell you 7 o’clock the opening. Absolutely there is no overnight parking so don’t even try small streets and tight streets.. people were polite at receiving so that’s a big plus. Due to problems with the parking spots in the city there is Walmart supercenter 3 1/2 miles south but they do not allow overnight stays only if you need to stay there for a few hours waiting for another load that I think would be OK.”
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“I’m a plumber in Missouri and had an interesting problem with a shower cartridge.
I noticed Avon lake Ohio 44012 imprinted on it. So I googled plumbing companies and active plumbing supply company popped up.
I called and talked to John Knight.
And he had me send a picture to him and then went out of his way to help me even though I am in Missouri.
Thankful for the help!”