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“Absolutely fantastic computer repair and services company. Easily one of the most impressive customer service experiences I have ever had as well. Dan Robinson was the employee that assisted me with my computer issues and repair. The level of professionalism that was displayed was very impressive and very much appreciated. I was contacted and notified of both progress reports regarding the status of my repair, updates and confirmation of problem sources with specific information on what repairs were performed, as well as suggestions and recommendations to improve the quality of my PC components if requested. My PC was repaired in less than 48 hours and, as I am currently typing this review from it, has been running exceptionally well.I highly recommend this company to any individual with PC related issues and I would recommend Dan to resolve any of these issues as well. Easy 5 stars.”
“Gabe and Lito are awesome both we're able to get me what I needed and worked together to find the best deal for us. Will definitely come back to this location in the future. Highly recommend.”
“My wife went to this T-Mobile store to get her father a new cell phone and experienced amazing customer service. Her dad‘s old phone wasn’t working properly, so she was having difficulty getting the old number ported to the new phone. BJ went above and beyond to get her dad‘s old number assigned to the new phone. She was amazed that the staff at this store worked so hard just to get her dad a new flip phone. BJ said that there are no big and small phones and they treat all the customers the same.”
“Delia was literally amazing. Hands down one of the best customer service experiences I've ever had. Anything T-Mobile, she's the one. Store is very clean too.”
“I came in Sunday for a screen protector and was received so well by Khalis and Kendra both were so kind and sweet! They were very attentive to my needs. I will gladly come back to this location regardless of the drive to visit these two. It’s refreshing to have such professional and awesome customer service!!!”
“Another rave for Mid Air! Upgraded my equipment and a flawless experience. David provides superior customer service and the entire team is spot on with service and a fair price. Highly recommend this local and forward thinking company for internet needs! Original post a year ago: David and Jafar were excellent to work with. They got us up and running quickly and are funny too! The internet is so much better than what we had before. And the customer service has been a good experience.”
“Kyle is extremely knowledgeable and was very helpful when switching our family member’s service from Direct TV to Spectrum. He was very patient during our visits for information and clearly explained the options available. When we came back to the store to transfer the service, he recalled our names and made the process seamless. If you need assistance with Spectrum, I highly recommend Kyle and look forward to working with him for any future service requirements.”
“Stopped in today to pick up some new equipment. Had questions that the online chat team couldn’t answer- but the staff here answered everything right away! The 3 staff members I interacted with were very kind and helpful! Great experience! :)”
“Al from the Elyria,Ohio store really helped out! He got me and my husband a great plan and some great phones! I cut my bill in half! Switching from AT&T! Want a great cell company with great customer service? Go to AL at BOOST Mobile.”
“I recently had the pleasure of working with Trey at Verizon, and I couldn’t be more impressed with the level of service I received. From the moment I walked into the store, Trey was attentive, knowledgeable, and incredibly helpful.
Trey took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. He was patient in explaining the various plans and options, ensuring I was well-informed before making any decisions. His expertise and professionalism made the entire process smooth and stress-free.
Thank you, Trey, for your outstanding service! You truly exemplify what excellent customer service should be. Verizon is lucky to have you on their team.”
“Zach was seriously such a great help. He was so real with us and supportive. For once at Verizon, we actually felt cared about and heard. He had all the knowledge in the world and pointed us in the right direction. Thank you Zach!!”
“Came in to upgrade my iPhone, ran into some troubles but Hunter and the manager (didn’t get the managers name) but they were both super helpful in resolving our issues and getting my mom and I upgraded. Definitely stop by and Hunter will get you all squared away. He was awesome!”
“I came here to change my phone number! It was alittle difficult because it was free to change it online in the app the employee wasn't really walking me through and helping me so I asked for the manager and it was well from there! Thank you! I'll be back maybe for a new phone in a few months ! Hehe !”
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“Laura was fantastic!
She went above and beyond to help us resolve a previous account error. Laura was also incredibly helpful in explaining all the new deals and providing the necessary information to start our journey with Spectrum.
Thanks to her excellent customer service, we're excited to switch our mobile provider from our current provider to Spectrum.
Excellent customer service!”