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“We had an excellent experience at the Avon Spectrum store, and we want to give a special thank you to Deb for her outstanding customer service. From the moment we walked in, she greeted us with a warm smile and made us feel welcome.
Deb was incredibly knowledgeable, patient, and took the time to answer all of our questions. She explained everything clearly, helped us understand our options, and made sure we found the services that best fit our needs. She never made us feel rushed and truly went above and beyond to ensure we had a great experience.
Exceptional customer service is hard to find these days, and Deb exceeded our expectations. We left the store feeling informed, confident, and grateful for all of her help. Spectrum is fortunate to have such a friendly, professional, and dedicated employee. Thank you again, Deb, for making our visit such a positive one!”
“I came here to order a new phone for my husband from a deal i saw online and I walked out saving money on my bill with a brand new phone for myself as well! They were quick and easy to work with. I will always recommend this location for anyone with cellphone needs.”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“Kiara was extremely helpful I called the store she informed me, what I needed to do to get a new internet box. Then when I went to the store she set everything up for me. I can't say enough good things about her. Very helpful, very patient, very informative ,and very kind. If you want top notch customer service go see Kiara in Berea.”
“Visited the North Olmsted, Ohio store on a busy Saturday afternoon—definitely recommend making an appointment ahead of time. Service was excellent. Thomas was incredibly helpful, made everything quick and easy, and explained all our options clearly.
Even though the store was busy and a bit short-staffed, the entire team was friendly, welcoming, and worked well together. I also saw employees taking extra time to help an older customer save money, which was really nice to see.
Great experience overall—we left very happy with our new phone. Highly recommend!”
“Our experience with LNS has been very positive, on many fronts. They are extremely knowledgeable, very responsive when I request a time to talk or email, and what's very important is they take the time to listen and if the answer is easily attained, they dig as deep as needed to find a solution/answer for what is being discussed. I would highly recommend LNS for your computer company.”
“Great customer service/care
Very patient & professional
Thank you for helping me out after I came in frazzled with a broken phone and left confident with a new iPhone . ✨✨✨”
10:00 AM - 8:00 PM
14717 Detroit Ave, Lakewood
Internet Service Providers
“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”
“Had some technical issues over the phone with their support team finally decided to go to the store physically and a young lady by the name of Aliena I do apologize if I got the spelling wrong, but she ended up helping me with my problem and even with the technical sport that she was talking to at first gave her such a hard time she ended up overcoming all that nonsense and got to the right person, and they both ended up taking care of the problem, but it was her Will and heart to keep on pushing through when she was getting a hard time in the beginning so I just wanted to say thank you very much and definitely appreciate that. Now that’s true customer service which a lot of places are missing now these days. Thank you”
“Tyler was very helpful and polite! Helped me with my router return and he let me know about Internet deals coming up which I WILL BE TAKING ADVANTAGE OF!!! thank you Tyler.”
“Change service sever months ago and Verizon Corp. owed me a refund. I was unable to secure it via the phone or the Internet but the manager at this location took time out spent an hour securing my refund from the corporate. Thanks again.”
“I had a fantastic experience working with Hamza at Verizon! He was incredibly patient, knowledgeable, and made the whole process completely stress-free. He took the time to explain all my options clearly, answered every question I had, and made sure I walked away with the best plan and setup for my needs. Outstanding customer service—if you're visiting Verizon, definitely ask for Hamza!”
“I was with Cox for 6 years. I moved in with my now husband and he already had another provider but I never had issues with Cox. I had a promotional discount for 2 years and then I called to receive the same promo and they gave it to me for another 2 years. There were minimal outages but nothing that ever affected my work. I’d highly recommend them and would use their service again.”
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“I worked with Zane at Crocker Park setting up my new phone. He was terrific. Very knowledgeable and friendly. Answered all my questions and was very patient with me. I’m not super savvy with phones. My experience was very positive thanks to Zane’s professional ism. I would recommend him highly.”