O'Reilly Auto Parts in Barberton, Ohio provides parts, tools, and accessories along with store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Reviews consistently highlight awesome and excellent customer service. Customers report that the employees are great, very friendly, super friendly and helpful, and knowledgeable. Specific instances of service include fixing an item under warranty and finding a better solution, testing a car battery with kindness, and happily ordering a part a customer located online. Service often goes beyond the sale, such as installing a new battery and testing the alternator to ensure the customer was good to go. The staff are described as genuinely happy to help and as people who know their business, making for a refreshing experience.
Sadly wouldn't let me use motor oil as personal lubricant 🥲
August 2025
I had trouble finding a belt for my car and Mike the younger guy working late on a Thursday night found exactly what I wanted. He needs a raise. Or lunch on management.
August 2025
Customer Service was amazing !! Mason and Dom both helped me and they are very professional. Thank you for the help :)
