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“I was referred here because I needed a plumbing part and did not want to risk my health to go inside a big box store. I knew exactly what part I needed, so I was able to call their number and place my order for pickup within a couple hours. The person I spoke to on the phone was at a national call center in another state, but was very knowledgeable and helpful. He told me the hours of the physical store and the pickup procedure. My lack of star is for the disconnect between the Call center and the actual store. I arrived at 4:05pm to find a sign on the door saying they closed at 4pm, when the call center told me they were open until 430pm. I was not the only person there at 4pm who'd been told the same thing. I came back the next day for pickup and had to walk inside, where as the call center told me there would be a contactless pickup table out front. I nicely let the guys in the store know there was a disconnect, and at first they got defensive...but I let them know I wasn't upset just letting them know so maybe they could correct it. After that they were very nice. Grabbed the part quick and left. They have the store roped off as there is no on site purchases at this time.”
“Great place! We are definitely returning. Good selection, quality and price. No pressure here and no hand-holding like at other stores. Just personable, respectful, and knowledgeable sales staff who are there when you need them. We found a timeless, classy sofa and loveseat combo for a fantastic deal. We even had money left over, and opted for the protection package in case of stains or damage. My husband and I came in with very different ideas about what we wanted. We hit up a few stores and came back to this one. We left feeling like our money was well spent. Our friends and neighbors like the set, too! I can’t wait to host more often now that we can seat more people!”
“Great products, great people! Damon Barnes is great to work with. Smart, knowledgeable and professional. Shopping there is easy and the selection is amazing. Love that they’re right here in Milford too. I highly recommend this store and its people.”
9:30AM - 6:30PM
613 Ohio Pike, Cincinnati
Appliances
“My heat furnace was broke on Saturday night January 31 my house was freezing..and thank you to Recker berger for the excellent customer services..Kelly from Recker and boerger is a very nice and helpful person she gave me lots of help and advices , plus Mr. Robert as a sales person is very nice and give me a very honest price for my whole unit furnace compare to the other companies , plus their technician guy Clinton is show up on time at 7 am on his schedule and very professional, helpful and friendly during the entire set up on the new furnace unit . I will definitely recommend Recker and Boerger .”
“it's the best Home Depot in Cincinnati! the staff is knowledgeable, friendly and professional. I normally have my dog who is very well behavedwith me and even a few employees remember him by name. To me that's huge WOW! If something is not in stock the service desk is always very helpful. I have been going to this Home Depot for a long time. So long, I still remember when this was a 24hr a day Home Depot. I've maybe encountered less than 5 employees in all those years that just weren't a typical Home Depot employee. Hats off to the great staff that make me loyal to HD.”
“Had a great experience working with Ryan to purchase a new mattress! He was very kind, professional, not pushy at all and knowledgeable.James was also very helpful overall with customer service for getting my pickup date scheduled and just an overall professional and nice guy.”
“Considering I work here. I love it, the people are friendly. I recommend getting the home depot app. It shows the exact isle and bay for your item. Hope to see you there!”
“I love this location!!!! I can usually find anything I'm looking for and when I can't the staff is more than willing to help!!!! I also love the deals around holidays we all got those people in the family who wants tools for Christmas!!!! Good Job!!!”
“I buy remodeling items and bird seed here. Actually when it comes to birds, I only purchase suet cakes here. I purchase the hot pepper suet, and the squirrels leave it alone. They no longer provide a discount for multiple purchases of suet cakes. Great plants here also. Good Christmas items here.”
6AM - 9PM
1094 OH-28, Milford
Appliances
“Home Depot is fine. We’re working with them on a kitchen remodel.
However after a 3 hour visit with the design staff,I’d like to know who thinks heavy metal music is a good choice for their background music? For crying out loud it’s a mind numbing assault.”
“An employee in the kitchen wares area helped me find the items for which I was looking. He missed the fifth star, possibly not his fault, because after changing my old address to a new address, an item I ordered from him while at your store was routed to someone else's address and I have yet to receive my item in a timely manner.”
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“Lee and Jacks just delivered and set up our new refrigerator, without a scratch. They also helpfully explained a few things and cleaned up all the packing material. They are the best!”