Verizon's authorized retailer in Beachwood, OH, Victra, is committed to providing the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers have praised the excellent customer service, with particular mention of employees like Logan and Jordan, who have been described as helpful, patient, and efficient in addressing customer needs. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way, and it has received positive reviews for its ability to resolve issues, such as activating new devices and providing cost-effective solutions for repairs.
When we walked into the store we were immediately greeted by Jordan. He was very knowledgeable, attentive, and extremely efficient. He transferred everything from my old phone to the new one. The setup mirrors my old phone. They know what they're doing at this Verizon Store!
June 2024
Liked it, excellent customer service support. The staff was very helpful and patient. Plenty of parking
June 2024
Logan was super dope. I came in 5/31/24 at 10:30am and Logan was able to prioritize all the customer’s needs without missing a beat. There were 5 customers in the store and Logan was able to provide great customer service, move efficiently and propel everything along & the customer’s with awesome sauce! Thanks Logan
