Solid experience upgrading my phone here. Besides waiting a bit because I didn't set an appointment ahead of time, the staff was very informative and helpful.
December 2023
I'm going to give them 4 stars only because I had to wait 2 days for my online order to be processed for pickup. So I had to make two trips to store for pickup. I felt that someone should have been taking care of the online orders since I didn't need to be shown how to operate my phone. Or set it up. I only needed to receive... read full comment
August 2023
Customer service rep Jennifer is the BEST. Took the time to understand me and my daughter's needs and provided the best phones, accessories and plans. Saved us $$$. Professional, sincere, courteous are just a few of the words I use to describe this Verizon store, it's employees and especially Jennifer...