Verizon in Orange Village provides a reliable experience for customers seeking mobile and internet solutions. Visitors can easily upgrade their phones and access a range of services, including 5G home internet and business needs. While some customers experienced wait times for online orders, the staff is generally praised for being informative and helpful. Customer service representatives, particularly one named Jennifer, have been highlighted for their professionalism and ability to understand customer needs, often resulting in cost savings. Another employee, Tyler, received commendations for his exceptional attentiveness and dedication, resolving ongoing issues with care. Although some customers faced challenges, such as delays in order processing and lack of follow-up communication regarding technical issues, the overall sentiment remains positive. The technical staff is recognized for their effort to assist, even when hardware problems arise. Verizon aims to enhance convenience by allowing customers to schedule appointments online and offering various pickup options for orders. Overall, the store is seen as a trustworthy choice for mobile and internet services, backed by a committed team ready to assist.
The people working here work very knowledgeable and spent a long time helping me with my phone. They were very kind the entire time and never annoyed. I would totally recommend this store to anyone. also shout out to the store in Bainbridge. They didn't have the phone that I wanted And recommended where I should go.
August 2026
MJ was great! Helped us upgrade our 4 phones with ease
July 2026
Kevin was great! Told us about options we didn't even think about to trade our phones in and then worked with us through some annoying problems but he never gave up! Would definitely buy phones or get service from him again!
