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“I needed some screen print work done on two baseball jerseys on short notice. They were very nice and personable. They were friendly and were able to accommodate my timeline. They have a customer for life.”
“I picked this range because I thought, “Why not turn Date Night into something explosively fun?” ? Zach, aka “The Mailman,” was fantastic—he walked us through handling guns and ammo like pros (or at least made us feel like it). He’s patient, knowledgeable, and somehow managed to make us feel confident without letting us shoot our own eyebrows off. We had a blast and are already planning our next visit in a couple of weeks!”
“Unfortunately, I don’t know the name of the young lady that helped us, but we were there on Monday 8/11 between 1:30 and 3:00pm and bought a Joe Burrow jersey and an hour later she did an exchange for a higher level jersey to be shipped to my house in Washington. If that helps ID her, that’s great. Because she was, too. Very nice, had conversation specific to our purchases, and was awesome when I came back in later to do my exchange. The others working that day/time were excellent, too. The encounters were brief, but they took the time to help us find something specific and found a shopping bag for us.
Great hiring choices!!”
“My daughter and I just went here today. It was my first time here. I normally shop online for my daughter. I have to say, best best best customer service ever. Amber 100% above and beyond. I had no clue of certain “perks” there until she told us. She was so patient with my daughter who is autistic and just had bariatric surgery. She was kind, helpful and informative. Xayvion was so awesome and helpful and super kind! I will specifically only shop now at this only due to their kindness and helpfulness! Thank you Amber and Xayvion!
UPDATE! I called corporate and emailed regional and corporate. I had the pleasure of speaking with Guisela when I called back to speak to this store. Again, had AMAZING customer service with her but over the phone since I could not go back to the store to let them know. She is a GEM! Just know, this store is amazing!”
“I try to catch the sales here to keep up with my workout gear, clothing and the like. The sales here are especially good. I deal with the lack of personnel during the sales, that's the deal with all retail these days.”
“This is probably the best customer service I’ve had in retail, and I shop a LOT! It was my sibling’s first time out shopping in a long time, and they went above and beyond. The girl in the dressing room overheard comments we made and went to find clothing that better fit what she was wanting. It was so thoughtful and helpful! Then, when wanting to order online, Sydney was extremely helpful and helped us order what we needed. Since it took some time to help us (though they were SO patient) they helped reroute other customers to the other counters quickly and efficiently. Unfortunately, one customer was extremely unkind, after waiting 2 minutes, despite their attempts to check her out in the other room. They were so polite and handled it so well, though the customer was extremely disrespectful. Thank you, Sydney and the other ladies at Aerie today! We appreciate all you did to make today’s shopping experience so pleasant, and got all we wanted!”
“Phenomenal experience with Darrell! He went above and beyond to ensure we found the right item. After visiting 3 locations, Darrell was superlative above the others! We'll be back!”
“I came into the store this afternoon and there were so many people. I noticed Tom Ward helping customers with a sense of urgency and ask him to assist me. He was thorough, knowledgeable, and efficient. Made my experience a positive one. Thank you Tom.”
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“I have made several purchases at the Beavercreek store, since Indiana won the national championship. Each time Damien has helped me with my orders with professionalism and a sense of humor...He's just a great guy to deal with!!”