AAA West Chester is a trusted provider of a wide range of products and services, including travel planning and insurance. The team at AAA West Chester is dedicated to delivering total satisfaction and exceptional value to its customers. Customers have consistently praised the staff's exceptional service and efficiency. One customer, who booked a package tour with the office, found the staff member they worked with, Ashley, to be "extremely efficient and so helpful," and they would definitely recommend and use her again. Another customer, who signed up for insurance, worked with Jessica and was very pleased with the experience, stating that they now have a local agent/store they can use for various needs, from travel to insurance. The staff at AAA West Chester is also known for their kindness and understanding. One customer described the experience of signing up for insurance as their "best signing-up-for-insurance experience in twenty years," with the staff member, J Adamson, being "phenomenal" and "helpful in every way." While the overall experience at AAA West Chester is positive, one customer noted that the international driver's permit they purchased for $20 was a "complete waste of money" as it is an "extremely informal document that's hand written" and not widely accepted. Additionally, the customer found that the currency exchange service at AAA West Chester charges a transaction fee on top of the exchange rate, which can be higher than using a free currency exchange app. Despite these minor drawbacks, AAA West Chester continues to provide valuable services and a positive customer experience to its community.
I booked a package tour with Ashley at West Chester office. She was extremely efficient and so helpful. I would definitely recommend and use her again. Very understanding and kind.
January 2023
The ladies here all acted so nicely towards my dog. J Adamson who helped me was phenomenal, helpful in every way as I signed up for insurance. That was my best signing-up-for-insurance experience in twenty years of signing up for insurance.
March 2022
We used the West Chester AAA office in December. They pulled together a trip tik and maps for our trip to Dallas with just a few hours notice. Very helpful and friendly!
