Signmaking near Bedford Heights, OH

“My project needed unusual equipment, but they didn’t simply turn me away. They researched nearby shops (even competitors) and directed me to success. I’ll be back with my normal printing needs.”

“The store was well organized and clean. The assistant asked what I needed when I walked in the door, escorted me to the self-serve large scanning equipment, and then to my surprise immediately proceeded to perform the 3 scanning jobs herself as I must have appeared unfamiliar with the machines. I really appreciated the young lady's assistance, and she didn't miss a beat as she occasionally stepped away to help other customers as needed. Her name was not on the receipt for my Saturday 3/16 visit at 3:36p, but I couldn't thank her enough for being professional, friendly, and knowledgeable about the proper scanning settings to make sure my architectural scans were legible and complete!”

“The customer service was great. Ken was a pleasure to work with. The plaques were well done and only one had a flaw, which they very quickly addressed and replaced with another plaque. I look forward to working with Gino's in the future!”

“THIS HAS TO BE THE ONE & ONLY STOP FOR ANY & EVERY KIND OF SIGN IN THE MACEDONIA,, TWINSBURGH, & NORTHFIELD .NEIGHBORHOODS. JOE THE OWNER & HIS SON JOSEPH ARE HIGHLY SKILLED AT THEIR SPECIALIZED CRAFT AND THEY ARE INCREDIBLE VALUE FOR MONEY TOO. THEIR SERVICE IS BEYOND EXCELLENT & I ABSOLUTELY RECOMMEND THEMHIGHLY & UNRESERVEDLY.Dr. Michael J.LEWIS”

“After finding out how the first shipment of my boxes arrived via UPS (nearly completely destroyed), I opted to use FedEx after remembering the great experiences I had with shipping items for my previous place of employment in the past.Even though this specific location was a little bit longer of a drive to carry all my items compared to the UPS location, I figured that it was better safe than sorry as I was going to be repeatedly shipping a lot of boxes for the next few foreseeable months at the time.Rachel, Lisa, Laurie, and Don have all taken turns helping me to ship my items with utmost care and professionalism but there was one team member who just happened to be there the most whenever I would come in to ship my items.Rachel was an absolute professional and a delight to talk to at the end of the day after hauling my large shipments over this location.She would move with grace and speed to make sure I had the right type of shipping service for all of my boxes (some had lithium batteries) as well as any additional insurance or extra services I may require (like signature upon delivery and fragile stickers) and always made sure to check with me if anything else was needed.Since I needed to pair the items with their corresponding FedEx shipping labels, she was very fast and accurate in sticking the tracking label close to where my box names were, which I appreciated very much as I needed photographic evidence for the predestination tracking I was doing.I was here several times a week and at one point, almost every day to ship out items daily. I have shipped probably around 80+ boxes in various sizes at this location since my initial visit and am happy to say all of them arrived safely at their destination and in GREAT shape! (Many kudos to the FedEx handling/delivery team as well.)At one point, I didn't have a box for some of the items (swords and camera tripod equipment) and Rachel made a great recommendation for the perfect box the items would need in order to arrive safely at their destination. Needless to say, yes the items did arrive safely and the box itself was ALSO in fantastic shape at the destination!Thank you so much to all of the staff at this location for making my time here absolutely pleasant and handling my items with utmost care and consideration and highly recommend this location for everyone for all your shipping and packing needs.”

“I have been coming here about once a month for the past 6 months. There are always a few other customers in the shop each time, to my surprise. They carry a good selection of office and shipping supplies, which are reasonably priced. I was looking at a yearly planner, with a FedEx brand label, that sold for $8, which was actually better than the one I bought from Amazon at the same price.”

“I am so very satisfied with the quality and professionalism of this particular center. Super friendly and accommodating. I made a mistake with my online order and without hesitation they corrected it. Now that's excellent service. Thank you Heather!!”

“Initially I was frustrated because Bryce didn’t understand how I wanted the document stapled. When he tried the first time, it came out incorrect. However, my frustration soon was pushed aside in part by his attitude. Even though I was frustrated that he didn’t or couldn’t print it correctly, he was calm, polite, and tried to understand exactly what I wanted. He asked another associate, Kawanna, for assistance. In the end, he knew how to do it after she explained and my mom’s obituary was perfect. I applaud Bryce for his customer service skills. In fact, the entire team and store manager all were helpful to their customers. Kudos to management and the team for being patient, courteous, and professional.”

“The staff was extremely helpful in figuring out my problem and getting something printed on time. Kian was exceptional with his attention and customer service. Thank you very much.”