“Went in for an oil change. No hard sells on anything else, fair price for the work. Took a little longer than I thought (~45 minutes), but not a big deal. Much cheaper than the quick lube chain shops. I’ll be back here next time!”
“I went in to confirm that free tire rotations were included with the tires I had purchased. Not only did they give me confirmation; they also did the rotation on the spot! What a pleasant surprise.”
“I’ve been taking my car here for the last few issues I’ve had with it and I have never been dissatisfied.
Today, I explained to Tom on t he phone that I just got out of the hospital and haven’t been working due to medical issues so money was tight but I have a light that stays on when the car shuts off on my climate control and wasn’t sure if it’s a dire need to have fixed and if he could tell me if I need to make an appointment to get it fixed or not.
He told me to bring it to the shop and he’d assess the situation for me without charge. And it turned out to be nothing critical. Most companies would have charged me 100 dollars just for that and I’d been out of grocery money when the light was nothing needing fixed. They helped me without charging that fee this time because they are compassionate caring people and that is almost unheard of these days which is one reason I like to come here. They are caring people and have always done excellent work for me since coming here in January of this year.
I highly recommend.
***I understand that sometimes companies ask for reviews from their customers. I assure you this was not the case and you can look at my review history to see that I leave honest reviews. I am just under financial hardship and was so grateful for what they did today.”