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“The staff were friendly, kind and accommodating today regarding an Amazon return that required a different procedure than I was accustomed. I appreciated the assistance and the gesture to make my experience easy. This location always has great staff!”
“Missy was very pleasant and got me through the shipment of a package and a return package very quickly. She also explained the insurance costs and coverage very well.
Great Job!!”
“Excellent service! The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, handled my shipment quickly, and made everything simple and stress-free. The store was clean, organized, and efficient. I truly appreciate the outstanding customer service and will definitely return for my future shipping and printing needs. Highly recommended!”
“I had a seamless experience shipping important documents internationally at this location. The store is well-run, and the owner is incredibly friendly and knowledgeable about the specific requirements for overseas shipping. They made the process stress-free, ensuring everything was organized and ready for customs. Highly recommend this spot for reliable service!”
“Came across this business as I researched mailbox services. Jordan was great on the phone and even more patient and understanding in person. Customers all seemed happy, quite a few seemed to be regulars, and he treated everyone the same. Stop by and check it out whether local, digital nomad, or just shipping an occasional package.”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“Intelligent Office is the perfect solution for my small business! The staff is extraordinarily professional, friendly, and helpful. I get a constant stream of compliments from my customers. I couldn't be happier!”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
8:30AM - 7PM
1081-B OH-28, Milford
Mailbox Centers
“Paige is the best. I completely forgot about the 2$ charge for printing a return label. I only had a 20$ on me and instead of her making me break the 20$. She waived the fee...or paid it herself. Lol im not sure. Either way....I have more money for plants now. And that makes my day! Also there were atleast 7 people in line and she was seemingly the only one in there at 9:30 am. Eventho it was early...she still had a smile on her face and she was making the line move! Thanks again Paige! I love nice people!”
“Curtis was AMAZING! He secured my memory foam cushion for return super fast and even was able to waive my label fee. Always have great customer service and that’s why I do all my returns with this store!”
“This UPS location truly goes above and beyond what you’d expect from a shipping and mailing service. A huge shoutout to Luke. S, who made our experience exceptional. He took the time to patiently walk my wife through the entire process, explaining everything clearly and making sure she felt confident and comfortable. We never felt rushed, something that’s honestly rare these days. It’s clear he genuinely cares about helping customers.
The store itself was well-organized, clean, and welcoming, and the staff overall was courteous and helpful. Thanks again for the outstanding service!”
“I use the store all the time and I never write reviews so you know they must be awesome! They are always quick and patient and friendly! The people who have problems seem to be the ones where the situation is out of the control of the Owners Or feel the need to complain. Not saying some complaints aren’t legitimate but in the real world sometimes things just don’t always go right! highly recommend this UPS store for your needs.”
“Bobby is so nice, helpful and quick!!! Never makes me feel bad for having so many returns either! I pass two closer UPS locations just because I like this one more! Thanks, Bobby! You’re the best!!!!”
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“Rob was so helpful in getting my Amazon returns taken care of quickly. He was so friendly and walked me through what I needed to do. 10 out of 10 recommend this store!”