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“Fast service, there was an elderly woman ahead when I walked in with fragile items the 2 gentleman were kindly assuring her they would wrap her items to ship them carefully, it’s nice to see other customers treated well before it’s your turn and then all I did was hand my package, guy scanned it, gave me a receipt, quick and easy. It also appeared clean with several employees in the back and front, so had some staff (it wasn’t one person running the whole place).”
“Tracy worked relentlessly with us to print a sign for our father's 90th birthday. Our file wasn't coming over right, pictures were pixelated but she kept working with us patiently and the end product turned out phenomenal.”
“First time at a UPS Store. Holiday rush season. Small line with some cranky customers. The staff was brilliant. Quick, friendly, helpful. Employee Brandon was very patient with me and got it all done very efficiently. Thank you all. I'll be back.”
6 - 7PM 8 - 9:30AM
95 Karago Ave, Boardman
Shipping Centers
“I like dropping my packages off here during their accepting time schedule. Sometimes it saves me a day in transport avoiding them sitting at the store that drops them off there before anyway.”
“Very helpful. Will print labels for returns and provide boxing materials. Also a receipt with tracking label so you can see/prove you returned item to Amazon or TEMU. Within mere minutes, Temu will allow you to use credits to shop again indes shipping? Etc. Meanwhile I wanted Amazon refund back in original credit card. Within DAYS, return amt was back on and all were to my favor. Be sure addresses, credit cards natch up and wait. But even though I was "warned" UPS would cost "so much", I can say I returned 3 items over $100 total and wasn't charged more than $6 br UPS. I will be raving on UPS for years to come. I trust them with all my heart.. Thanks for allowing returns to be soooo easy. UPS stores are? Hands down, the very best way too resend an item and rapidlky resend my items. God bless your company. I pray everone has a 100% positive experience as I have had.”
“I JUST received a package and would like to acknowledge the driver for his professionalism deliveringthe box all the way on the porch,not part way,a knock at the door..everything was perfect!”
3:30 - 7PM 8AM - 1PM
800 Trumbull Ave, Girard
Shipping Centers
“The front desk clerk, Jay is always super friendly and happy to help whether it’s a return or purchase or otherwise. Nice to deal with a pleasant, friendly face, regardless of what’s going on outside the windows at the store.”
8:30AM - 5PM
19 N Market St, Girard
Shipping Centers
“Loved dropping my package off at this location. The lady, Anne, was super friendly and ensured my package was secure and ready to go. I felt comfortable asking for her help. Will definitely return if I have more packages to drop off or pick up. :)”
“I stopped in on 10/13/23(after I had a scheduled appointment for a passport at another location( Canfield post office ) to make a long story short . That day the Canfield ladies working that day were incredibly rude to me and cancelled my appointment bc apparently they said I took too long filling out my paperwork! I took off work for this…not to mention this was my 2nd visit /appt but was denied my passport bc the Canfield people gave me the wrong paperwork to fill out ! Anyways , after the worst customer service possible , I took a chance and showed up in Poland ! The two people working that day were so kind and understood my frustration and was willing to help me without an appointment ! I now have my passport in hand after a couple attempts . To the man and woman working in Poland that day !!!!! Thank you !!! your kindness matters! Your customer service matters ! I appreciate you both more than you know ! The. Canfield office made me literally leave there in tears! You guys totally helped me and deserve all the gold starts for top notch customer service . I took off work that day, have a young child at home and the stress the Canfield off caused me cannot even be described into words . I am thankful for the staff in Poland.”
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“Shipping things especially gifts during the holiday season can be overwhelming, I was assisted beyond my expectations and really appreciated the service I was provided.”