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12:30 - 4:30PM 8 - 11:30AM
414 E Wooster St, Bowling Green
Banks
“Had a few insurance agents in my time. Have a few businesses they insure along with my personal insurances. Can’t express enough how impressive this specific group is. Matt Karaffa took over for Jeff Smith in the greatest transition I can ever imagine. If you just want to insure your stuff, go here. If you want to know your insurance and feel confident in what you have, go here. Matt Karaffa is a top agent who deservers more business. They will not sit on your business and collect premiums. They want to know you and your needs. He is the contact for insurance in NW Ohio.”
“Joey has helped us out tremendously. Hes very professional, works very timely, and answers all questions promptly. We are very grateful to have met Joey and to have become apart of the Farmers & Merchants community!”
7:30AM - 8:30PM
211 S Church St, Bowling Green
Banks
“Huntington Insurance, their health Insurance Agency has been a lifesaver for me. They offer comprehensive coverage and their customer support is always available to assist. Their competitive rates and the wide network of healthcare providers have made my healthcare experience stress-free.”
“Needed 5 dollars in quarters in laundry, Very nice worker said i needed to make an account but this one time they will let it slide. 10/10 customer service, 10/10 giving me quarters so i can do laundry.”
“Caitlin Rajkumar at the Bowling Green branch on S Main St has been an absolute pleasure to work with! She has been incredibly helpful throughout my loan process and always takes the time to explain everything clearly, answering any questions or concerns I have. Not only is Caitlin knowledgeable and professional, but she’s also genuinely supportive of her clients — which means so much, especially as a first-time borrower. I’m so grateful for her guidance and highly recommend Caitlin to anyone looking to get a loan or simply seeking advice about the process!”
“This branch renewed my faith in banking. Went in to pay off my car loan - no appointment - and there was a queue. While waiting, the branch manager greeted us in line & asked if there was anything he could help with while we waited. Excellent customer service!”
“Friendly , courteous and professional every time walking into the branch (which is often).
They have been extremely helpful with not only setting up, but managing different accounts.
Vanessa did an excellent job with a difficult transaction today, even though she prefers almond milk.”
9AM - 5PM
735 S Main St, Bowling Green
Banks
“I just had a meeting with Sheriem at this branch to discuss home financing options. I have to say this was my most positive experience at a bank. She went above and beyond my expectations. She was very professional and helpful and I left with a much better understanding of what I need to do. Thanks again.”
9AM - 5PM
101 S Main St, Bowling Green
Banks
“This bank understands the meaning of customer service. While traveling from out of state and not having a Chase branch in my town, I needed to address my deceased mothers account in yet a 3rd state. The branch manager, Sarah, made several calls and emails to rectify a situation that was created elsewhere in another location. She worked tirelessly and would not accept an incomplete resolution sending me down the road to deal with this at a later date. Everything was resolved during my impromptu visit. I highly recommend Chase bank especially the bowling green location.”
“I suspect those who complained about service did not show up as *kind* themselves. I've noticed you get what you give. I had an issue and was super frustrated. The customer service rep was kind and tried to be helpful. Of course, I understand humanity and know that treating people how I want to be treated is essential, and the customer is NOT always right. Mind yourself and others will be kind. Most customer service reps do NOT get paid enough to deal with jerk customers.”
9AM - 6PM
300 S Main St, Bowling Green
Banks
“Key has been my bank for 20 years, the bank is clean, the team members are always friendly and professional, service is quick and if you ever need to call the number on the back of your card, you'll talk to a real person on this continent.”
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“Absolutely love coming here! All the girls are amazing and it's always an exciting trip to come by whenever doing deposits for Sally's. I love chatting it up with everyone <3”