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“Chandler was outstanding! Very patient, explained things thoroughly, found the answers to the many nonstandard questions we had. Helped us get our electronics connected and made sure we understand how to adjust everything in the vehicle.”
“Okay... Cleveland International airport is going through renovations. You need to pay attention during car rental return. The GPS will take you to the front of the rental center. However, the return station is in the back of the building. This is expecially important very early in the morning when it is dark. As you approach the rental center veer to your right and follow the rental return signs. Now.. the return station opens at 5:30pm. If you are returning prior to 5:29 am, that is okay. There is nobody around the return area. Follow marked signs and park your car. Take 4 photos of the car. Front 2 sides and a back photo . You will thank me for this. Here is why . In the event someone hits the car after you are long gone, you have proof of no damage return.
Lock the car and take the keys to the return locked box. This is a lighted area with a sign to deposit the car keys. Drop your keys here. Pull handle few times to ensure the key falls into the box. Then you can proceed to inside the return center. The box runs frequently.
There's always a security guard at the center that early in the morning. I arrived around 4am. Safety travels.”
“Awesome, Diane is terrific!! 5 stars.
Everything she explained was exactly what she said. Great ride, conveint and easy to rent a quality car!! Good price! Loved that ride.”
“The ENTERPRISE counter actually took care of everything because there was NO ALAMO person but the service was quick thorough, polite professional, smooth, courteous from the countertop the lot to the checkout to the check back in. It was so smooth and seamless. It was excellent and outstanding because it was smooth start to finish, including the fact I totally liked the vehicle I got. Everything was perfect!”
“I fly into Cleveland airport a lot for work. Every single time I rent a vehicle through enterprise this specific location, they go above and beyond. If something is not correct , they try to handle it right away. A young man name Juan and young lady name Morgan , both are phenomenal. They make sure I’m situated when I arrive and noting but the best effort.”
“I was really happy to know that Rent-A-Wreck was still in business. I needed a reasonable and reliable car to get around in for a few weeks, and this was the answer. The service was pleasant and timely. The car was great. I have no complaints and will continue to rent cars from them as a happy and satisfied customer from now on.”
“Enterprise did me great so far. Spent over $3000 with them and never had a problem with customer service or any of their cars. All it takes is a reservation on the app and you can go up there, pick your car and be gone in 5 minutes”
“Great experience renting a car for a family vacation. They didn't have a vehicle available when I arrived so they were able to find one and complete the rental at my home. Friendly staff.”
“The team at the Westlake Enterprise branch . My vehicle was waiting when I arrived and I was on my way in minutes. The vehicle was clean and and returning it was just as easy as / quick and picking it up. Great price too!”
“I was in Cleveland for the NCAA final four Womens Bball tourney and I was 20 minutes away from the venue. I went online to reserve a car with Enterprise and immediately received a call from the North Olmstead location who provided me with the details of my rental. The agent came to the hotel and picked me up made me feel like I was VIP lol. They made the transaction so easy for me.. Needless to say Enterprise will always be my ride away from HOME> Thank you Enterprise North Olmsted for the great experience.”
“Awesome location to rent a car! The owner is very accommodating and very professional. I’ve rented a few times from this location and he has ALWAYS provided EXCELLENT SERVICE! 10/10 Highly recommend.”
“The staff was great. I was in and out with my rental in under 10 minutes. Also when I returned the vehicle, it was a quick and efficient process. Definitely will rent again”
“Nicholas showed exceptional customer service when our reservation could not be honored because of lack of vehicles at this location. He directed us to a store that had vehicles. He gave us some perks which made up for some of the inconvenience. He went above and beyond with a smile. I would have given this store a 5-star rating except for the lack of vehicles and the overall experience. I would give Nicholas 6 out of 5 stars if I could.”
“Rented the Slingshot R and was a fantastic experience. The owner runs a very honest and clean business and everything was as represented. The car was clean and ready to go when I got there. It did not disappoint. It was my first time renting from SxRental but will definitely not be my last. The best outfit in town.”
“The CLE car rental center was very efficient. My compliments to the National Car attendant. He was very pleasant and efficient.My compliments also to the bus driver, he was very friendly, accommodating, and a hard worker. The pleasantly loaded and unloaded customer bags, and was informative. More employees need to adopt his great attitude.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“I was extremely satisfied and surprised with them ! Wonderful staff . Cars are definitely ugly but for 29 a day and cash security deposit it's a great deal !”
“Helen is great . The old guy the owner is great too. You will leave in something to get you back on the roads. Car models are older but they run & the air conditioning works . I will be returning :). Thank you Rusty Car Rental.”
“I've used this location about 3 times now. They have the cars I like to drive and the manager was on top of everything. She could multitask better than most people in this world and it kept the people moving in and out of the store.”
“Great friendly customer service, Steve is a a great customer Service Rep for Budget, my only complaint is that the cars don't seem to be serviced as they had been in the past. Within 20 minutes in the car, the low tire light came on. Steve did swamp me out with no problem”
Open 24 hours
6200 Riverside Dr, Cleveland
Car Rental
“Really pleased with the staff (very professional and accommodating) and the vehicle. Opted for a mid-size sedan and got a Chevy Malibu. First time in a Chevy and loved it. The location of this car rental is very close to where I live and I plan on renting from them again.”
7AM - 11PM
19601 Maplewood Avenue Cleveland
Car Rental
“My sisters and I flew into the Cleveland Airport from all around the country for our bi-annual gathering last Monday, September 29th. It was my job to rent the car. When I got to the Hertz Desk, Evie, the attendant looked up my reservation and said that it was actually set for downtown Cleveland. I would not have made a downtown reservation as we were all flying into the airport. It took well over an hour, but with Evie’s help, the support specialist I finally got connected to canceled that downtown reservation without penalty and Evie got us a comparable minivan for our 5 day visit to Ohio. She was patient and supportive and very helpful, and helped this very tired traveler and her sisters get on the road for a wonderful vacation. Thank you, Evie!!!”
“Avis is a great company to rent from.Be aware of Stephen the independent operator here.I also experienced him trying to get me to clean the car i rented. It was not excessively dirty.Avis corporate was very helpful and refunded my cleaning fee.I will definitely go with Avis again just not this location.”
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“I went to the location on Brook Park rd in Cleveland Ohio out of curiosity for a rental. In a few minutes the rates were given, I approved, and was in and out in less than 15 minutes. Lexi took great care of me to getting me checked out, and back in when i returned the car. I enjoyed the car and it was a wonderful, literally wonderful travel experience. Thanks Lexi and the team, I greatly appreciate your fast service and convenience of everything!”