Hertz Car Rental - Cleveland - Cleveland Hopkins International Airport (CLE)

Hertz, Car Rental
Hours: Hertz Car Rental at Cleveland Hopkins International Airport offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the convenience of booking online or via the free Hertz app. While some find the process involves taking a bus from the airport to the rental location, many highlight the smooth and efficient experience once there. The staff is generally friendly, knowledgeable, and helpful, with some employees going above and beyond to assist customers, such as helping with luggage or quickly changing vehicles. Customers often praise the quality and cleanliness of the cars, noting that vehicles are well-maintained and ready to go. The proximity of a nearby gas station is seen as a plus, making refueling convenient. Several reviews mention positive interactions with staff members who are caring, patient, and attentive, contributing to a pleasant rental experience. Although a few customers experienced minor issues like smoke smells in vehicles or profile concerns, these were often resolved satisfactorily. Overall, Hertz at Cleveland Hopkins Airport is recognized for its good service, wide vehicle options, and commitment to customer satisfaction, making it a preferred choice for travelers.

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1. Cleveland, Ohio