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“Chandler was outstanding! Very patient, explained things thoroughly, found the answers to the many nonstandard questions we had. Helped us get our electronics connected and made sure we understand how to adjust everything in the vehicle.”
“They seem to always need ready to help, with whatwe've questions I might have. National has a wide variety of vehicles to choose from as well. Friendly staff on site. Whether you're picking up or dropping off a vehicle, the process is easy.”
“TOP TIER SERVICE!!! ???
A little while back (2026) my family vehicle took a poop and after many places and different calls I found DFR. I was kot in a position to make a deposit and a hold and this and that, and they saved my life.
SERIOUSLY.
I’ve rented from DFR, many times now, have referred a few friends there and will continue with great recommendations.
Super simple, fast and friendly people.
Always available to help and really low and affordable pricing. Do not sleep on DFR, they are fantastic, great, quality, straightforward company to do business with.”
“Awesome, Diane is terrific!! 5 stars.
Everything she explained was exactly what she said. Great ride, conveint and easy to rent a quality car!! Good price! Loved that ride.”
“What a refreshing and easy experience renting a car through Alamo. I’ve had a horrendous experience in the past renting a car through Budget at the Cleveland airport but this most recent experience couldn’t be any further from that. Tee was welcoming, kind, and friendly. He even helped carry the bags out to the car and load them. In the past, I’ve been given car seats, which seemed like an afterthought but with Alamo, the car seats came wrapped and clean. Tee even verified that my kiddos were the right size for the ones they had. That’s above and beyond. Way to go Alamo and Tee, you have a returning customer.”
“I was checked out by Ainsley and she was the sweetest nicest staff I have ever came across at a car rental place. Whatever they are doing at this car rental place is working and it make my travel day feel so much calmer”
“I was given an excellent vehicle, with fast turnaround times, and the turn-in process couldn't have been easier! I recommend this location, and would gladly rent from them again!”
“I just wanna take time to show some appreciation to Eric. He has great customer service, and communication skills. He got us in and out plus explain everything well. For two weeks he was in contact with us to let us know if the rental was extended by insurance. Thank you Eric.”
“I had an amazing experience with Enterprise in Strongsville! I am planning to rent a premium SUV for an upcoming roadtrip, and I decided to evaluate my experience at multiple rental agencies in advance to determine which one will provide the best experience. Enterprise Strongsville won hands down.
The vehicle I received was exactly what I reserved. It was clean and newer - only 12K miles. The other agency had one with over 90K miles.
Customer service was fabulous. The employee who assisted me was friendly and took the time to explain the features of the vehicle to me - an experience I don’t normally receive when I rent from the airport.
Check in and check out was smooth and I had no wait. Overall, I was very pleased and will choose Enterprise for my roadtrip.”
“I want to say that Bryan was extremely helpful not just once, but twice. Excellent customer service.... I will certainly go back.
Thank you folks....”
“Renting a car is an easy, stress-free experience thanks to the team of employees at this Enterprise. They are always friendly, professional, and accommodating/flexible!”
“My experience with Enterprise was a tale of two locations. Initially, I was assigned a vehicle that had an odor and did not meet expectations. Fortunately, the team provided a replacement that I was very happy with.
I found the service at the Westlake, Ohio branch to be consistently unhelpful and dismissive; they frequently redirected me to the North Olmsted location instead of assisting me directly. In contrast, the staff at North Olmsted were professional, friendly, and went out of their way to be helpful.”
“I was really happy to know that Rent-A-Wreck was still in business. I needed a reasonable and reliable car to get around in for a few weeks, and this was the answer. The service was pleasant and timely. The car was great. I have no complaints and will continue to rent cars from them as a happy and satisfied customer from now on.”
“Awesome location to rent a car! The owner is very accommodating and very professional. I’ve rented a few times from this location and he has ALWAYS provided EXCELLENT SERVICE! 10/10 Highly recommend.”
“Rented the Slingshot R and was a fantastic experience. The owner runs a very honest and clean business and everything was as represented. The car was clean and ready to go when I got there. It did not disappoint. It was my first time renting from SxRental but will definitely not be my last. The best outfit in town.”
“The CLE car rental center was very efficient. My compliments to the National Car attendant. He was very pleasant and efficient.My compliments also to the bus driver, he was very friendly, accommodating, and a hard worker. The pleasantly loaded and unloaded customer bags, and was informative. More employees need to adopt his great attitude.”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“I was extremely satisfied and surprised with them ! Wonderful staff . Cars are definitely ugly but for 29 a day and cash security deposit it's a great deal !”
“Helen is great . The old guy the owner is great too. You will leave in something to get you back on the roads. Car models are older but they run & the air conditioning works . I will be returning :). Thank you Rusty Car Rental.”
“I had a great experience at this location. The process was quick and easy, and the staff was very friendly and professional. Braxton was especially helpful and made the visit stand out in a really good way. Customer service like that definitely doesn’t go unnoticed ,he made the whole experience even better.”
“Great friendly customer service, Steve is a a great customer Service Rep for Budget, my only complaint is that the cars don't seem to be serviced as they had been in the past. Within 20 minutes in the car, the low tire light came on. Steve did swamp me out with no problem”
“Mr Arthur and crew are very workable very helpful very informative friendly these people are like family that been helping me get through a lot making sure I stay in the car so I can go make money they going to work with you it's a great place I don't want to go nowhere else I haven't been nowhere else but here and make sure all the time their cars be decent working good especially under the conditions when you doing Uber these cars take a pounding but they keep me in something nice and new thanks Mr Arthur you guys got a great thing going keep it up”
Open 24 hours
6200 Riverside Dr, Cleveland
Car Rental
7AM - 11PM
19601 Maplewood Ave, Cleveland
Car Rental
“Great Hertz location. I dropped off my car and the nicest lady named Cleo asked if I would like a ride to the airport. She was so nice and had amazing energy. I’m so grateful she asked because the one reason I am not giving this place a 5 star is because of the shuttle bus situation which needs to be fixed. The line to wait for a bus to and from the car rental is unacceptable. Thank you to Cleo she is the best!”
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“We rented from Lakewood not pleased with several things there but we Returned at Brookpark location what a big difference Amanda was so wonderful staff is alot better very helpful to make us happy with our experience it’s worth the few extra minutes to go to BROOKPARK LOCATION ⭐⭐⭐ thanks again”