{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Olivia Howard is awesome ! She helped us with a difficult transaction that was my fault and it was on her bday too. Happy bday Olivia! You are an asset to AT &T!”
“Great experience at this Verizon store. The staff was friendly, professional, and very helpful. They answered all my questions and made the process quick and easy. Highly recommend!”
“Last speing came in to repair me my power input port not staying in and falling out on my samsung S21+. Service was excellent and done correctly. They even dropped the price on the repair. CUDOS to everyone there. If I need cell phone service I know where to go. Thanks.”
“We came in...so tired. Long day...Had an emergency phone situation...Retail Sales Consultant: Gabe! He read our body language well and took care of us with 5 star customer service. No force deals, but just honest strait forward advice, recommendations...Glad we stopped in...”
“Orlando was extremely helpful assisting me making an insurance claim for my device. Showed me the process of filing the claim on my phone. Making it super convenient and efficient”
“Helped me find what I need and helped more than I could’ve asked for. Handled everything quickly and effortlessly. I hope more people get hired like that man. Thanks for a great experience.”
“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
“This Verizon store is hands down the best, and the staff is 100% the reason why. My first visit was with Rachel, and I wasn’t the only customer in the store calling out her exceptional service. She made everything simple, clear, and completely stress free, and handled my phone transfer perfectly.
When I came back the next day to trade in my phone, I met Vino and Theresa, and they were just as awesome! Vino walked me through the trade in process and made me feel totally confident, while Theresa was chatting with both of us and keeping the energy fun and welcoming even while helping another customer. The vibes in this store are unmatched: chill, professional, and genuinely friendly.
If you need anything Verizon related, I can’t recommend this location enough. Ask for Rachel, Vino, or Theresa! All three were incredible and absolutely deserve recognition and a raise!!”
“The charging port on my iPhone 13 Pro Max somehow got broken. I called for a quote and availability, CB, quoted me $80 and was able to provide service right away. It took about 2 hrs. Quick & easy! Thank you ?”
“Really nice and awesome guy who works the store . I bought 3 iPhones there and all were great. Definitely will only use him and would also recommend him to friends and family. Also, he has a lot of deals on new IPhones and bundles for new phones and plans together. Definitely check it out! food is really, really good too.”
“I recommend everybody who needs their phone to be fixed or to get a new phone to come to City cell I ran my phone over and they were able to put it back together for me and give me together without losing any information highly thankful”
10AM - 7:15PM
14057 Lorain Ave, Cleveland
Mobile Phone Accessories
“This is my 2nd visit to this store and the staff is so understanding and courteous! If anyone needs help forget calling customer service! I never get help! Just frustrated! Everyone at this store has explained everything that customer service just rambles so fast and gets upset when you ask to repeat because they are speaking so fast, you can't
understand! I cannot express how impressed & happy I left this store”
“I went to the store to confirm what I received in an email from Verizon. It was confirmed that the deal I thought was too good was correct. I ended up revising my plan and updating all phones. Very pleasantly handled.”
“The staff was knowledgeable and friendly. They went the extra mile to search for what I needed and provided a satisfying result. Very nice and accommodating staff. Thanks.”
“Zachary Wilson is an incredible asset to ATT! I've been working with my company, ATT Consumer and ATT Business services for 3 months now trying to get my mobile phone number transferred from my company to my personal account. It's been a very frustrating process with many hurdles and obstacles and endless loops back to the starting point. I finally went into the store in Rocky River and fortunately Zachary was working that day. He was able to determine what the issues were and work through them although it wasn't easy and straightforward. His knowledge, patience, determination and desire to satisfy customers are outstanding! He could have very easily given up at any one of the obstacles he encountered but didn't. He went above and beyond to help me both with the transfer and then subsequently with getting my accounts set up and merged. I was ready to give up on ATT but Zachary's efforts made a difference! Thank you Zachary!”
“Wow what can I say amazing service! I got my 11promax fixed a month ago the screen went out for some reason so I went in yesterday and they fixed it for free they said they warranty all there products and services and since I didn’t drop my phone or crack it it was still under warranty. I’m am so grateful for tones wireless they are absolutely awesome! Thank you Tones wireless”
“Brandon was amazing. Very professional. I stopped into this Att this time last year and disliked every bit of it... I heard he was the manager and he has turned that store around. One of my favorite stores now!!! Great customer service.”
“Went to update my phone on May 1 the guy Mohamed was great explained things well & answered all my questions he was very helpful ! I walked out with a new phone !”
“Went in to boost with my broken phone i accidentally ran over. THANK GOD for crystal for her amazing customer service!!! She was able to get me up and running in no time. She worked her magic and I'm so happy!! If you go to this location. In Parma definitely ask for her!!!!”
“I have purchased my last few phones from this store, over the years, and my phone finally died on me last week, so I went back to the, to get a new one. These guys are great. By the time I got there, that night, it was practically time for them to close up shop and go home. They still took great care of me, they didn't try to rush me, or tell me to come back later, they went the extra mile, and stayed late, and made sure I got a phone and all my stuff transferred over, from, my other phone. They are always professional, they didn't act aggravated because I came in the store late, and I was taking up their time, they are very friendly and knowledgeable, and they get stuff done. They are really good people, and I really appreciate them helping me get my new phone running. If you are looking to buy a phone and you don't want to get hustled, and have to deal with somebody trying to upsell you, go see them. They are good, genuine people and I highly recommend this store.”
“Everytime, I need a great and reliable phone. I come to this Metro because they show you love. Thanks for my 3 lines for only 123.00$ a month, they also offer programs that can get you a much lower bill a month.”
“I am embarrassed because I don’t know the staff person’s name who helped me. I arrived on Friday June 26 at around 9:30am. The young man was very helpful in pointing out the different phones and helped me identify a phone that would meet my needs. This staff person took a lot of time walking me through the different aspects of my new phone. I felt very comfortable in my decision to buy this particular phone. Thank you.”
“I visited this location recently to upgrade my old phone and was helped by Katherine. Katherine was very friendly and gladly answered any questions I had as this was my first time upgrading a phone. She greeted me as soon as I entered the store and she got me in and out in a timely fashion. I definitely can't recommend this location enough. Service was great.”
“Staff was super friendly and very helpful. They got me a new phone with a bunch of accessories for under $100; I wasn't even eligible for a free upgrade. They know what they're doing and if there's a way they can save you money, they'll find it. 10/10.”
“Great experience! My phone was quoted to take an hour long to fix but he had it done in 20 minutes. Came in to get my iPhone XR screen fixed and he showed me the battery which also looked water damaged. Reasonable price and the new screen looks great. Will definitely recommend this place!”
10:00 AM - 8:00 PM
14717 Detroit Ave, Lakewood
Mobile Phone Accessories
“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”
“I love the service in this store specially after the new management took over the store and they got great people like Riya and Bee who are always smiling wekcoming you making you feel comfortable and the deals they give you are so amazing I could not say no to. They also helped me with the internet it was so cheap when I switched to them. LOVELY PLACE LOVELY PEOPLE EVERYONE SHOULD GO THERE.....”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I came into the store with a complicated issue that had to do with transferring my phone lines to another account without losing promotional credits. I had been previously working with different people NOT associated with this location, and was told false and conflicting information at every turn. This became ongoing and so stressful after some time, but coming into this location, Jehyfi completely turned that around for us.
I am SO happy we had Jehyfi helping us. He worked so hard to make sure this issue got resolved and went above and beyond for us. I can't really say enough good things. It's just so clear that he is genuine, knowledgable, and really cares. 10/10 recommend this location, especially working with Jey.”