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“I rented a truck from the Compass Self Storage location in Cleveland to help move into our new house. Jennifer was unbelievably helpful and professional. We had some issues with truck availability but she quickly resolved them and went above and beyond with customer service. She turned what could’ve been a difficult day into an easy one and we were able to get everything moved on time. Definitely recommend if you need to rent a truck.”
“We had a large office move that needed to be completed in multiple phases, and we had the pleasure of working primarily with Jimmy S., Steve R., and Robert C. They were professional, efficient, and made sure everything was done RIGHT. Thank you for all your hard work and dedication!”
“The staff was very friendly and they make sure the go over all costs and contract requirements. The also make sure, you are comfortable with the entire process and that you have their daily hours and the ability to have the pass code to enter the facility during their available hours. The manager Josh was very helpful and answered all questions and concerns. The facility was clean. I asked about if they have experienced any flooding and Josh said he has been therexI believe 15 or more years, and nothing has happened.”
9:30AM - 5:30PM
650 W Bagley Rd, Berea
Self Storage
“Office staff is AWESOME! Price is fair. The lighting inside the building tho is TERRIBLE in my unit it is EXTREMELY DIFFICULT to see especially th 2/3 of it that isn't in front of the door I always have to bring a flashlight and there's no way to plug in a light to make it easier. Is prefer at least 1 overhead bulb in a sideways 10x30 unit.”
“A very well-run, clean, safe and good place to store things. Demetra, who is the manager, is really helpful, friendly and makes it easy to do business there -- even with all the paperwork needed. It's just fine.”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“I was a customer at this location for many years. Always the best service. Facility is very clean and well kept.
The manager, Tanya is awesome managing this location. Keep her this time!”
9:30AM - 5:30PM
12878 Pearl Rd, Strongsville
Self Storage
“Management and staff were very pleasant. Facilities were clean and safe. Location was convenient. Storage unit deals were very attractive as a new customer. Communication for billing cycles and online ability to pay the rent was convenient.”
“My experience with Dedreeya was seamless and extremely pleasant. I was greeted with a smile. She explained the process and even escorted me to my unit because this was my first experience with renting a storage unit. I will gladly recommend this location to my friends and family. Thank you DeDreeya”
9:30AM - 6PM
7011 W 130th St, Parma Heights
Self Storage
“Cherri Hess was so welcoming and kind during my check in/sign up process. The facility is extra clean and the units and accessibility are excellent. Thank you for a wonderful start to my storage journey.”
9:30AM - 5:30PM
10117 Brecksville Rd, Brecksville
Self Storage
“Cathy Went above and beyond to work on a unit transfer for me to save me money. My rates kept increasing and I really appreciate how she went beyond what normally anyone would do.”
“Our non profit non compensated charity @Rise In Love has been a renter at the Middleburg Hts CubeSmart for many years. Rondee the manager is professional, respectful, and always is very nice. She takes the time and patience explaining everything that I have questions on. We house many of our supplies there and furniture to help families in need in our surrounding communities. What a great help they are. Thank You.”
“I just signed up for my 10x10 storage unit and the manager Gwen made the process fast and simple and price was significantly less than what I pay at another place which I will be leaving.”
“Called to make sure there was availability for my car on a gravel spot and Mark (I believe that was his name) was enthusiastic over the phone and even opted me into a discount! Site looked about as secure as it can get, highly recommend as an alternative to the unsecured parking garages in Cleveland.”
“I would highly recommend Terry at Broadview Heights Public Storage. She is very caring and takes the time to ensure that the client is comfortable and happy with their decision to keep their storage valuables at the Broadview Heights Ohio location. Thank you Terry”
9:30AM - 5:30PM
12777 Abbey Rd K, North Royalton
Self Storage
“Carl was extremely helpful and informative and helped me choose the best unit for myself , As a business owner myself he is definitely an asset to your company !”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“I love the ease of getting the unit, it was all done at home on my phone. Very simple. I paid and was givenmy code and was able to go to my unit immediately. That you have carts and a loading garage for the inside units. And the price was reasonable”
“6 out of 5 stars! For our household move (crew of 5, 2 medium-sized trucks) they were incredibly fast (all furniture from 8 rooms and much packing of kitchen goods and clothing - done in 4 hours, from the time they arrived until they drove off (admittedly the two houses are less than 5 miles apart, but still!), very experienced (not one ding, crack, or bump), skilled (even moved an incredibly awkward and incredibly heavy outdoor sculpture), good natured (always willing to answer a question, never a gruff remark), and a very fair price to boot. We will recommend them to anyone and everyone... far FAR above our expectations!”
“Fantastic experience,. Aaron, if I'm remembering the name right, gave me fantastic support on the first of September at the w130th location in Cleveland when I was having difficulty with my keys. Awesome service, awesome employee. He deserves a raise.”
“Tiffany was very helpful in helping me to decide which unit to rent by comparing square footage vs. price. She diligently keeps the property and facilities neat, clean, and in good working order.”
“I stupidly screwed up and didn’t lock my unit and the staff found my improperly locked lock/storage bin. They called me I came down, my stuff was still there and I locked it up. Thank you, Amanda and Danyele.”
“Storage Sense in Cleveland, Ohio, Exceeded All Expectations!!
I cannot recommend Storage Sense in Cleveland enough. From start to finish, the professionalism, compassion, and efficiency of the team—especially Peter and Dora—made an incredibly challenging time in my life feel manageable.
As a recent victim of domestic violence, securing a safe storage space was a critical step toward rebuilding my life. Dora and Peter handled the leasing process with both expertise and kindness, patiently guiding me through options to ensure I selected the perfect unit for my needs. They answered every question thoughtfully and provided clear, organized information, making a stressful decision feel straightforward.
What truly set this experience apart was the genuine care shown by both staff members. During one particularly emotional moment, Peter stepped out from behind the counter, offering heartfelt reassurance that “everything will be okay” and reminding me of my own strength. He consoled me, as I cried; it was just what I needed at that moment. Dora, too, lifted my spirits with her warmth and optimism, ensuring I never felt alone in the process. Their compassion turned a transactional errand into a moment of human connection I’ll never forget.
To anyone in need of storage solutions—especially those navigating difficult circumstances—Storage Sense is more than a business; it’s a place where kindness and professionalism intersect. Thank you, Peter and Dora, for being a light during my darkest days. Cleveland is lucky to have you.”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
“We have been storing our personal items here for 1year. I have no complaints. It is very clean and climate controlled. They allow you to pull in with your car or truck and provide carts to move your items to the storage location.
There is a big elevator that allows you to equip multiple carts to allow less travel from your truck or car to the storage . This is a 2 floor storage and they have different storage size available .
You can also store your vehicle or RV if needed.”
“This place has been awesome. I just moved all the way from Arizona and I needed a good place with large drive up units. This was just the right place. Plenty of room, easy access, and very VERY nice people. Shout out to Drew for helping me out when he saw I was doing it alone!”
“Every experience I've had with Cubesmart's Marginal Rd location in Cleveland, OH has been easy and effortless. Alexus has made my storage experience so wonderful and stress free. I would highly recommend them for your storage needs! Thanks again Alexus and the team!”
“I’ve been working with Bill at helm storage on Cleveland’s westside for about a year now he’s always been super friendly and addresses any and all concerns very promptly he does his best to keep the facility clean and does his job well”
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“My moving men Jason and Randy did a great job with helping me move. They had great communication with me through out the move and asked me where to put things once we arrived at my home. Basically they were on the go, go, go from start to finish.”