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“I would recommend this UPS Store to everyone because it’s the best.
I just want to say a big thank you to Nachi for helping me with my I-9 fingerprinting appointment. He was very professional, patient, and kind throughout the whole process. He helped me a lot and made everything much easier than I expected.
I also want to thank everyone at this UPS Store. The whole team was wonderful, professional, and very helpful. I truly appreciate all the help and support. My gratitude is beyond words.
This is honestly my best UPS Store experience in the U.S. so far. Sorry, I might be biased, but the service here really made a difference.
Thank you again!”
“The UPS is a very friendly, clean store that offers many helpful services. The staff is great with printing return labels for Amazon. I definitely would recommend this business 100%, and the hours are absolutely convenient.”
“August 2026 visit. As always in and out in seconds as all was on files. Shout out to Austin and Georgia, the best.
Second visit to the Bagley Rd UPS wgile up in Cleveland. Understand from staff (know each shop is individually owned) that this shop is owned by entity that owns 17 across Ohio and Indiana. For the C-Suite at owner juat letting you know (as a serious buyer of UPS and your competitors) services that your staff on Sp 20, 10 a.m. at Bagley Rd was fantastic, especially your pleasant and sharp manager on the ball. If you give awards forbest at your 17 locales I am nominating your Bagley Rd, Cleveland team. Keep up the great work.
Back in Cleveland and my local UPS is still on the ball. Thanks all.”
“We've been working with trucking companies for 15 years and by far ADC is the most professional, courteous and completely reliable. They go out of their way to help their clients and are flat out amazing to work with. Thanks again!”
“Anita helped me ship a package to a friend in Poland and provided excellent service every step of the way. She was friendly, professional, and incredibly helpful throughout the entire process. Her dedication to ensuring everything went smoothly made the experience stress-free. If I could give her six stars, I would.”
“Best experience a person could ask for... Needed white glove service to ship an odd shaped gas tank for a car restoration project. This team picked, packed and palleted, and got the item from Cleveland to Seattle in a week. Fair price and super responsive team. They even sent me photos before loading it up!”
“Enrique provided excellent customer service.
Very professional and upbeat. One negative is the outside sign doesn’t work. It’s difficult to know or see that a FedEx location is here at night. Please get sign repaired and this will only increase your business. The repair will pay for itself in the first week. Take care.”
“I had several time-sensitive shopping needs and ran into delays getting to the ups store, so i arrived just before closing. I felt so bad for hitting them with so many requests at the last minute and for being so disorganized with it all, but Doreen was incredibly kind, patient, and helpful. Both team members were efficient and went above and beyond in their customer service. This will be my delivery point of choice going forward!”
“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”
“Icon Construction exceeded our expectations! The attention to detail and craftsmanship were outstanding. They handled everything smoothly from start to finish. If you want dependable and skilled professionals, this is the company to go with.”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
“Wonderful and kind delivery team. They delivered the large boxes inside our garage so we didn’t have to finagle them later which was very helpful. Appreciated the updates on when it would be delivered and the careful nature knowing two of the boxes contained glass panels.”
“This place is very good if every receiver is like this truck should be very easy job. My appointment was 8am nock my door about 5:50am and I was out about 6:20am I like that overnight parking too I didn’t see restrooms plus I didn’t even look”
“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”
“I recently used Staples for printing postcard Christmas. Greetings. I used the one on 117th and Berea road in Cleveland. I have had a number of jobs done at this location over the past 10 to 15 years. This printing department has never been a disappointment. I've had multiple jobs completed including an 8 and 1/2 by 11 book I produced that was spiral bound with lots of photographs and documents from my parents. Time in the military. Approximately 40 books were completed to be distributed to my family members as keepsakes. Lifelong treasures for sure! The staff at this location is always helpful and efficient. I have never been disappointed with the print quality or the service I received. Staples will continue to be my go-to for printing needs”
“Just received another shipment with Old Dominion. Great service as usual. Customer service called day before to advise on coming shipment and confirm receiving hours. My neighbor is moving out, and when shipment came the driver had to maneuver around multiple PODs to my gate, which was done in a very professional way.
Thank you, Old Dominon, for excellent job!”
“Terry and Julio hooked me up with a last-minute large-size print job. They figured out complicated sizing and had the poster ready for me the next morning. Thanks!”
12AM - 11:55PM
11706 Clifton Blvd, Lakewood
Shipping Centers
“Last summer, the place that was supposed to print our wedding programs backed out at the last minute, a day before our wedding. Neel Patel, the owner, was so kind to us and was able to handle the whole project and even gave us a great deal. He saved us so much stress and really got us out of a tough spot. Highly recommend.”
“I want to recognize Bryan and Jenna at the FedEx Office in Rocky River for providing exceptional customer service.
I was preparing to travel out of state for a very important business trip and rushed into the store shortly before closing with several much-needed items to print. Bryan and Jenna were incredibly patient, helpful, and worked together as a team. They made sure I received everything I needed, even though I know my timing was less than ideal.
Their kindness and professionalism made an already stressful situation much easier. It is refreshing to know that there are still people who take genuine pride in providing excellent customer service. I truly appreciate the care they showed me and will definitely return to this location for my future business printing needs. Next time, I will do my best not to arrive at the last minute!
Thank you again, Bryan and Jenna. Your assistance was sincerely appreciated.”
“Leaving this review because Carrie was so helpful! I needed an express print job and when she wasn't able to answer my call, she called me back to get it sorted and did so quickly. It was very much appreciated!”
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“Shout out to the employee rose. The only one I ever see working there and always handles everything so well and is so kind especially when it's busy. Such a great worker and very much appreciated 👍🏼 keep up the great work!!!!”