The UPS Store
Shipping Centers ,
Printing Services ,
Mailbox Centers
Hours:
7837 West Ridgewood Drive, Parma OH 44129
Hours
About The UPS Store
The UPS Store #7417 in Parma is a locally owned business that provides a variety of services, including printing, document finishing, mailbox rental, notary, packing, shipping, and freight services. Customers often mention the friendly and helpful staff, with employees like Anita, Neel, and Ali receiving high praise for their patience and support during transactions. Many reviews highlight the excellent service, particularly during urgent situations, where staff went above and beyond to ensure customer satisfaction.
However, some customers express dissatisfaction with recent changes in pricing and policies, noting that costs for services like printing have increased significantly. There are concerns about the store's shift towards a more profit-driven approach, with instances of charges for small items like tape that were previously provided for free. Despite these criticisms, the store maintains a reputation for kindness and professionalism, making it a popular choice for various mailing and printing needs. Overall, The UPS Store #7417 combines essential services with a dedicated team, making it a valuable resource in the community.
Most Recent Reviews
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October 2026
Nicest staff! They apologized for the wait, even though the wait was because he was walking towards me from the back of the store. I was in and out in under five minutes and didn't have to do anything other than nod and exchange the name of the cable company to ship the router back to.
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June 2026
I've been here multiple times and service is great.
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April 2026
UPS staff are efficient, friendly, and very helpful most importantly, helpful if I’m trying to figure out how to return something
More Comments(95)
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