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“This is the best post office branch in Northeast Ohio. The staff are knowledgeable and helpful. People forget, but there are parking spots to the side of the post office. Just make a right on that little one-way street, folks! So I’ve never had any issues parking. Now, sometimes the customers are really rude, but the staff are super friendly and kind. I’ve had to do very complex international mailings that really stressed me out, but the staff are unfailingly knowledgeable and helpful!”
“There’s a gentleman who works there, Pedro, who is extraordinarily helpful. Valley City is not my local post office, but I go out of my way to because he is the most competent, and friendly, person I’ve come across at the post office. I highly recommend him, specifically.”
“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”
9 - 11:30AM
1332 Sharon Copley Rd, Sharon Center
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“Most amazing post office and most amazing customer service!! The man working here is truely so helpful, kind, and empathetic! Thank you so much for all of your help!!! Definitely deserve a raise, promotion and management. You were AWESOME!. So much better than my Akron post office experience which left me in tears. So thank you again!!”
“I want to give a big gold star to a mail carrier named Mohammed, he delivers to our building and could not be any kinder! He always have a smile and a hello to all the residents and does a great job! He really stands out as someone who loves their job and the people on his route, we need more people like him in this world!”
“One of my favorite post offices around. Simple easy decent parking and I totally love their self service kiosks which makes it so easy to scan packages get a receipt and be on your way.”
“My sons present got rerouted by mistake through this office. The guys were so helpful and went through the largest box of mail I’ve ever seen to thankfully pull it out! Amazing service and so thankful”
“Had a package that was showing a Saturday delivery but never delivered. Updated to a Monday delivery but we were heading out of town and needed the package for our trip. Headed to the annex first thing Monday morning and the gentleman who answered the door was kind enough to go search for it. 5 minutes later he reappeared with package in hand and a smile. Great customer service!!”
“This USPS location is always top notch! Super nice clerks. Responsive. We deal with them alot, because the company that I work for sends & receives a large volume of mail. Thanks USPS North Royalton!!”
“Mostly busy location with long lines, especially during peak hours, but that is pretty common for this post office. I usually just drop off my mail and packages, so I cannot say too much about the full customer service experience. Parking is plentiful, although it can fill up quickly during busy times. The building itself is not very large, so when the line gets long it can feel a little cramped inside.
That said, the location is convenient and seems organized considering how many people come through daily. The self-service drop-off area helps make quick visits easier, and the place generally feels clean and well maintained. If you go during non-peak hours, the experience is much smoother.”
“I'm always psyched when I get to see Sasha, she's so kind & helpful & helps me feel less anxiety about the whole package shipping process! Follow-through is hard for me but she makes it feel easy!”
“Had a fraud issue and Lillie and Anna at the Medina office were incredible. Explained the issue, they said they’d get me what I needed, and proceeded to follow up and make it happen quickly. Thanks ladies!”
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“I wanted to take a moment to recognize Arnold at the Brunswick Post Office for delivering truly exceptional customer service. Every interaction with him is consistently professional, efficient, and genuinely welcoming. He goes above and beyond to ensure that every customer feels valued, taking the time to explain processes clearly and making even the busiest moments feel smooth and stress-free.
What truly stands out is his positive attitude and dedication—he brings a level of care and attention that is rare to find. Arnold represents the very best of customer service, and his commitment does not go unnoticed. It is always a pleasure being assisted by him, and he makes a lasting impression every time.
He is a tremendous asset to the team, and I sincerely hope his efforts are recognized.”