“I stay here regularly due to travel for work. The staff is always kind and helpful. Rooms are comfortable and clean. It’s my preferred place to stay when I’m coming through!”
“As a Titanium Elite Marriott Bonvoy member, I stay at many Marriott properties throughout the year, and I can confidently say that Chaz Scott at the front desk provided one of the best customer service experiences I’ve encountered.
When we checked into our original room, we experienced an internet connectivity issue that prevented us from connecting our devices and using the television. After reporting the problem, we learned there would be a delay in receiving support from the internet service provider. Rather than leaving us to wait, Chaz immediately stepped in and took ownership of the situation.
He upgraded us to a King Suite, added additional Marriott Bonvoy points to my account, and even stocked the refrigerator with complimentary snacks. Throughout the entire process, he was professional, courteous, and genuinely focused on ensuring our stay remained enjoyable.
What impressed me most was his commitment to hospitality and his proactive approach to resolving an issue that was beyond his direct control. Chaz made us feel valued as guests and went above and beyond to turn a frustrating situation into an exceptional experience.
Thank you, Chaz, for your outstanding service. You are a tremendous asset to the Fairfield Inn & Suites team, and your dedication to guest satisfaction truly stands out.”
Open 24 hours
6323 Prentiss School Dr, Canal Winchester
Hotels
“Great stay at the Best Western in Canal Winchester.
Staff is capable and efficient - Tammy and her team are doing a great job. Smooth check-in/out. Room was clean, fridge and microwave both worked (microwave was actually clean, which shouldn't be notable but often is), and the beds were firm and felt new. Because of the location (there's even an assisted living facility next door), you can reasonably expect a quiet stay, but ear plugs wouldn't be a bad idea as a backup plan (can't blame the hotel for the occasional loud neighbor).
A couple of standouts:
- Don't expect an elevator - they even say that on the website. There are only 2 floors.
- Internet is decent with a quick login you receive with your room key.
- They're strict about no smoking, and it shows in the room's cleanliness. Even the mini-split AC filters were clean. With the wildfire smoke tanking air quality during my stay, I barely noticed it indoors with the unit running (what I saw rolling over the dew-coated grass in the morning was NOT the morning fog).
- Breakfast area was clean, hot food was worth waking up for, and there were low/no-carb options too, so it wasn't just carb-heavy cereals and muffins. Quality carton milk and small yogurt cups. No bottled water or soda. I was impressed how quickly they wiped the tables and chairs down after someone left a mess.
- Location is solid if you have a car. Walkable options include Popeye's, Buffalo Wild Wings, Donato's, Skyline Chili, Wendy's, and Tim Horton's. Kroger and Walmart with more eatery options are a bit further out, but with a vehicle you'd be surprised how much is packed into this small area - there's even a car wash and an oil change place just down the street.
Would stay here again!”
“Trey at the bar in the main restaurant is top notch! For and drink were all perfect and the hotel is super dog friendly with free beer at check-in and a free beer at happy hour....what is NOT to love!!”