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“This Hotel is very accommodating and I love the fact they will help anyone. The Front desk lady made me feel at home while understanding that we all come different walks of life.”
“Trey at the bar in the main restaurant is top notch! For and drink were all perfect and the hotel is super dog friendly with free beer at check-in and a free beer at happy hour....what is NOT to love!!”
“Chose this hotel for our wedding, friendly staff, clean rooms, and plenty of things to do around the hotel if you’re there for a while. My husband set up the room block and had no trouble doing so, however we did request the shuttle service upon booking with them and when we showed up the day before they had no mention of it in the system. When we asked about it, they said something along the lines of it not being asked for? We had a fun crowd. Mostly my husbands friends. I know he asked for the shuttle. Regardless, given that it was January there were no other events going on so it was an easy fix and we didn’t argue about who was right or wrong. Maybe just get it in writing if it’s busy season. Would stay here again, overall quality was good! Breakfast is included :)”
“Rooms could be a little cleaner. Marriott App doesn’t let you message the staff..it’s 2026 please update that. Calling and waiting for a response is not ideal..luckily this place is better than the hotels nearby so location is great.”
Open 24 hours
460 Waterbury Ct, Gahanna
Hotels
“Nice hotel for the price. Full breakfast every morning with non pork options for non pork eaters like myself. Very nice staff. I would like to recognize the high level of professionalism displayed by Mr. Tyrone Dent. He is welcoming to customers, well dressed and exudes a professional demeanor. Promote this man to hotel manager!!”
Open 24 hours
4300 International Gateway, Columbus
Hotels
“I wanted to take a moment to recognize Maria for her incredible hospitality. She doesn't just do her job—she truly cares about the guests and their special moments during their stay at this location.
Maria goes above and beyond to ensure total customer satisfaction. Whether it was navigating a request or simply ensuring everything was perfect for my day, she handled everything with grace, efficiency, and a genuine smile. She is a huge asset to this company and represents the Fairfield brand at the highest level.
It is rare to find someone so dedicated to helping others. Maria made a significant difference in my experience today, and I cannot thank her enough for her hard work and kindness!”
“I stay here regularly due to travel for work. The staff is always kind and helpful. Rooms are comfortable and clean. It’s my preferred place to stay when I’m coming through!”
“Incredible! Such a nice staff. Very cool and helpful. This place has lots of room and everyone is super friendly. The patio is outstanding! Can't say enough good things about this lodge.”
“As a Titanium Elite Marriott Bonvoy member, I stay at many Marriott properties throughout the year, and I can confidently say that Chaz Scott at the front desk provided one of the best customer service experiences I’ve encountered.
When we checked into our original room, we experienced an internet connectivity issue that prevented us from connecting our devices and using the television. After reporting the problem, we learned there would be a delay in receiving support from the internet service provider. Rather than leaving us to wait, Chaz immediately stepped in and took ownership of the situation.
He upgraded us to a King Suite, added additional Marriott Bonvoy points to my account, and even stocked the refrigerator with complimentary snacks. Throughout the entire process, he was professional, courteous, and genuinely focused on ensuring our stay remained enjoyable.
What impressed me most was his commitment to hospitality and his proactive approach to resolving an issue that was beyond his direct control. Chaz made us feel valued as guests and went above and beyond to turn a frustrating situation into an exceptional experience.
Thank you, Chaz, for your outstanding service. You are a tremendous asset to the Fairfield Inn & Suites team, and your dedication to guest satisfaction truly stands out.”
Open 24 hours
4200 Stelzer Rd, Columbus
Hotels
“Ms. Salina, and Ms. Kerrie, along with the head of Maintenance Jon, have turned the ES hotel around! The massive changes and the outstanding service is beyond fantastic. Excellent location with restaurants and shopping within a mile radius of the hotel is a bonus! Highly recommend.”
Open 24 hours
2886 Airport Dr, Columbus
Hotels
“Great customer service. Staff was friendly and approachable even though we were checking in a group of 100 people with a full hotel. Breakfast is always a high light of a stay at an Embassy Suites. Would recommend!”
“Noise is the one thing I didn't like. I was on 3rd floor and people on floor above were very noisy even by simply walking across the floor. I kept getting woke up from them.
Also the smell is strange. Could use some room fresher.”
Open 24 hours
2890 Airport Dr, Columbus
Hotels
“This was base camp for Sonic Temple 2026 in Columbus. We were lucky to receive a free room upgrade which offered plenty of space for two people! (We each had our own hotel room with a common area 😁). Breakfast was very good and the staff were friendly and helpful. There's a basketball court and nice outside seating area. My only slight criticism is the building is showing it's age, so some cosmetic maintenance would help it shine even more! We would stay here again!”
Open 24 hours
5211 Forest Dr, New Albany
Hotels
“I was a bit surprised by the cucumber & lime water offered in the lobby, as it had sugar added. The idea of infused water is to keep it refreshing, not sweet. If guests want something sugary, soda is already available. I expected a different standard, especially from an international hotel chain.
It’s also important to note that this hotel does not include a buffet breakfast, which may be disappointing for some travelers.
That said, the room itself is decent, and overall the stay was fine.”
11:00 AM - 7:00 PM
4790 Hilton Corporate Dr, Columbus
Hotels
“Room was pretty good. I will say I saw cockroaches so I got some stuff from Walmart and didn’t see them again. They went in to do pest control as well. Laundry wasn’t working for a while, then worked again, then didn’t and then did so it’s up and down. Front desk lady was AWESOME. Such a sweet person, went above and beyond. I can’t remember her name but she was Hispanic and spoke Spanish. She made the stay much better. Close to lots of food places and stores. Thank you guys!”
Open 24 hours
590 Taylor Rd, Gahanna
Hotels
“Absolutely love Patrick! He is one of the best hotel managers I have ever met. I travel for my job so I have met several. He is always very welcoming, accommodating, and making sure all needs are handled with efficiency. I would definitely refer Sonesta because of him.”
“Got checked in after a long day and walked into our first room, which based purely on smell, maybe had a service dog or pet in it prior to us. Darius, the best person in the world, very quickly resolved this for us and brought us new keys to a new room right across the hall. This was the best case scenario solution. He was super kind and made what was a not-so-great day into a good one. Thanks Darius!”
“I came there for a much needed place to chill out and that is exactly what they offered me the room was nice I watched a little TV and if you ever need some quiet time you should check them out you will not be dissatisfied”
Open 24 hours
4870 Old Rathmell Ct, Obetz
Hotels
“Very clean, hotel staff helpful and friendly. Security in parking lot all night which is very nice! Breakfast is great and you can make coffee all day in the lobby, tastes good 👍. Also quiet 🤫.”
Open 24 hours
6323 Prentiss School Dr, Canal Winchester
Hotels
“Tammy was kind, helpful and honest.
The staff we met the night we arrived (sorry didn't catch his name) was suoer curious and polite.
Rooms were cleanand looked good!
Breakfast was amazing with fresh, eggs, sausage and gravy among other options too many to list!
Plenty of hot water, soft towels, toiletries.
We doordashe Domino's. I know there were tons of other options but cant name them all.
Hotel was clean.
There are vending machines and ice on each floor.
Wifi, hair dryer, ironing board and a good 'ol fashioned alarm clock that my 16 year old son found absolutely memorizing! ?
Ps hope your pool gets fixed soon!”
Open 24 hours
5930 Scarborough Blvd, Columbus
Hotels
“I base my rating on ms Serena and her customer service. She is so nice all the time and very patient. I can tell she really cares about the people that come through there as me and my family have had to be there for a while now. I do appreciate her and the management team”
Open 24 hours
1899 Winderly Ln, Pickerington
Hotels
“The room was very clean and spacious; my family of four fit comfortably. The service in the lobby was excellent. The breakfast was very decent and offered a good variety. I highly recommend this place.”
“Good experience for a 1 night stay. Checked in 2 hrs early. In and out no issues. Whirlpool tub in the room was great. Few broken jets but eh. Pool area was nice and clean. By the airport so plane noise is to be expected. Basic hotel breakfast don't expect much lol”
Open 24 hours
2093 S Hamilton Rd, Columbus
Hotels
“I had an amazing stay at this hotel! The rooms were very clean and well-maintained, which made me feel comfortable and relaxed throughout my visit. The customer service was outstanding—everyone was friendly, welcoming, and ready to help with anything we needed.
The breakfast was also really good, with a nice variety of options to start the day. One of the highlights of our stay was the pool—my children had such a great time swimming all weekend!
Overall, this was a wonderful experience, and I will definitely be back soon. Highly recommend!”
Open 24 hours
3600 Morse Rd Ste B, Columbus
Hotels
“I booked a room through expedia and the hotel ended up being overbooked when we arrived. The general manager Brad was excelent he helped get us another room. He was so kind and helpful he even saw us outside and offered water. Brad went above and beyond for us. We are greatful for him.”
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“Handled me coming in at night, allowed me to place my motorcycle in a safe area. Room smells good. Clean. The one issue i had was handled by maintenance immediately”