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“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
“Very Helpfull Location With Skill And Knowledge. Dan And Sam manage schedule and sucessfully help me every time with no issues, Im Very appreciative for their Professionalism and acuracy with the I Phones they help me manage 10+ devices with no issues even internationally.”
“Manu was very pleasant she helped me with adding a line for my mom and getting me a new iPhone 15 plus on the PPP program which I knew nothing about. So happy she told me about it now I have a great phone that I can pay off in 90 days!”
“Their service is just soo good and sahi(sales representative) is very clear about what se does and she also helps me with lot of stuff always without pissing as I'm oldschool I just ask stupid questions, she explains me with soo patiently”
“This is my go to store. Paige has helped with so much and has always had a big smile every time myself or other customers would walk in. She will definitely be my go to Verizon employee”
“Much less expensive and fast. I notified him, he ordered the part for my pixel 6 pro, and got part in like the next day or so. When I dropped off the phone with him, it was done and returned to me like 2 hours later. Communication was top notch. All around great experience.”
“New day new metro store, but finally, I met the same guy who I have been dealing with Mr love. He is my neighborhood, and I will definitely recommend him to all of my people. He is a good fellow”
“Surya was so helpful and amazing! He helped us get amazing new phones and transferred everything for us. Customer service was top notch! Definitely recommend!!!!”
“Robert assisted me with my new line and he was amazing! Very kind, professional, knowledgeable and efficient. I was in and out fast and so very appreciative of the seamless experience. Sending a huge THANK YOU to Robert and store manager Yolanda!”
“Nothing but great things can said about Julian. He goes above and beyond to help all of his customers. He’s great at his job. Layer back. Easy to talk to. Explains everything very smooth and simple to understand. I will be back and continue to be a member of AT&T service solely because of the service this man has given me.”
10AM - 7PM
229 Boardman-Canfield Rd, Boardman
Mobile Phones
“Isha was the sweetest person. She was such a a great help beyond just setting up my phone. She is very knowledgeable and helped me with questions on using my new phone. Thank you”
10AM - 7PM
917 OH-46, Columbiana
Mobile Phones
“Lance has gone over and above each time i have visited thr columbiana store actually he is the reason i come to this store because of the way i am treated at this store. He has been understanding in so many ways id like to give him a high commendation”
“Wife broke her phone and the screen would only display the top quarter of the display. Daniel W was able to get the information off of her old phone and into her new phone. It was a challenge but he got it done. Nice Job Daniel!!!!!!!!”
10AM - 7PM
4774 Mahoning Ave, Austintown
Mobile Phones
“Helped my friend to get a new phone. Representative at this store was awesome. She went above and beyond board to make sure that my friends new phone was set up properly. She comes highly recommended.”
“The store is really good,people working there are friendly and patience. They will give you the best deal and help you with all your phone problems. Rita is awesome”
“Shrey fixed my phone. I got the phone from another store but she was so happy to help me. She was patient and smiling all the time. It was so nice to talk to her. I will recommend her to friends and family. Overall excellent
experience.”
“He fixed the issue I was having with my phone and services, and gave me a great discount!!! Khaled is really the best!!! Please check him out at metro on south ave!!!!”
“Smooth process switching over to AT&T.
No issues, every concern or question I had was answered. My dad and I were helped by a guy named Alex who was extremely helpful and never once seemed pushy or forcefull when trying to upsell. He answered all our questions/concerns and made the entire process pretty smooth.
I think its ridiculous the S25 Ultra doesn't come with a cord yet the S24 Fe does but that's a Samsung issue.”
11AM - 7:01PM
7401 Market St, Youngstown
Mobile Phones
“My husband took his phone here after cracking the screen, I never knew there was phone repair in the mall but I googled phone repair near me and this came up. They were able to do it right away, 140$ to fit the screen and it was done in about 15 minutes. The guy working was nice and did a wonderful job.”
“The nice lady who was working today helped me solve a problem I was having with a phone company. She solved all my problems I needed help with in a timely fashion I will always shop there always thank you so much!”
“I am so pleased with my experience here and my new service!! Allison was so great and I left feeling so happy with my new I Phone! I'm absolutely in love with it, and my phone case is super cute too... I will definitely be sending all my friends here to recommend getting an awesome phone and service. Allison most definitely looked out and did an amazing job helping me, and I thank you so much...?”
“Love this location. On several visits I had the pleasure of dealing with Jordan. Thank you Jordan for being honest, fast, friendly, efficient and so very helpful. You are truly a blessing. Thank you for being you and helping customers the best you can always. God Bless You ???”
11AM - 8PM
7401 Market St Rm 261, Youngstown
Mobile Phones
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“Rocky was the absolute best today! She helped us out with everything we needed and offered further assistance with other things in the future thank you Rocky for all your help”
“I'm from youngstown, I live out of town. I called in to talk about my phone, the man that answered didn't mind talking to me over the phone to help me out with my phone bill. I thank you ?....!”
“Woe they are aways so helpful and kind and curious when I stop in even just for questions or finding the best deal for my phone service
I live on a budget”
“I recently visited a T-Mobile store, and I have to say, it was hands down the best customer service experience I've ever had at any T-Mobile location! From the moment I walked in, the staff greeted me with warm smiles and genuine enthusiasm. They took the time to listen to my needs and answered all my questions without making me feel rushed.
What really stood out was their willingness to go above and beyond. They helped me find the perfect plan that suited my usage and even offered tips on how to maximize my phone's features. I felt like they truly cared about helping me rather than just making a sale.
The store was clean and well-organized, which made browsing a breeze. Plus, they were super knowledgeable about the latest devices and promotions. I left feeling confident in my choices and appreciated the follow-up call a few days later to ensure everything was working smoothly.
If you're in the market for a new phone or plan, I highly recommend visiting this T-Mobile location. You won’t be disappointed! Kudos to the team for making my experience so enjoyable!”
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“Go see Anthony H. He did absolutely amazing on a very hard account and didn't stop until all details were worked out, even days later. He answered on his days off, he showed up on days off to help and settle any questions we had regarding our new account! Couldn't have asked for better customer service! Top Notch!!!”