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“Great place and great customer service I highly recommend Michael if you come to this Verizon location to set up a new plan, very satisfied and very happy with what I got!”
10AM - 7PM
5840 Youngstown Warren Road, Niles
Mobile Phones
“Kunal very helpful explained everything very well help answer every question I had he was very thorough and Informative. Made sure that I was not confused. Let me know step-by-step and dollar amounts how it was gonna be and I really appreciated it.”
“If you want free phone goto Metro on Elm road beside holiday bar oppt dairyqueen. Just got a free samsung a17 upgrade, with premium accessories for free. Sunny is the best.”
“I have been in this store since 2 hours because my iCloud was totally messed up and couldn’t even get into it and this lady Tej right here, she fixed everything for me, it took forever to set it up all again but with all the patience and dedication she it happen and I’m so glad and happy she made it work after all! Incredible work by her. Totally appreciate it!”
“After a mix up from online ordering I had to take my phone in. Rakshya was so helpful! She got it all sorted out and my new phone up and working in no time! Thank you so much Rakshya! You are awesome!”
“Vinay was absolutely very fast, efficient and offered kind customer service. I am very happy with my all over customer experience at boost. I highly recommend boost and Vinay for all your mobile phone needs”
“I went there to buy an iPhone 16e and the girl working there, I guess her name was liza, she helped me so much with generating my transfer pin, getting my account number and port in my number. She is so sweet and helpful.”
“Chikki was very helpful. She walked me through it all even when I was confused. She put out the extra effort on sending me home with a phone and i applaud her patience dealing with my old phone. It honestly could not have gotten much better.”
“Eric was super helpful and cheerful the whole time. Answered all my questions helped with the discount and showed me everything I needed to know regarding my monthly bill. He even helped pick out some accessories for my new phone. And even informed me of the great deal for internet which will be set up as soon as I move in. Overall great experience. Eric is literally the best. I hope to get him everytime I go in.”
“After a few days of not having a phone I go to this boost for a new one. girl that helped me out was amazing. She was so kind and patient . I can’t remember her name but she was so so sweet.”
“Dakota was great to work with and very helpful. He answered all our questions and broke the bill down so we knew exactly what we were being charged for and what phone and plan was best for us.”
“Wonderful experience! I've been with T-Mobile for 12 years and this is the first location I've been to that had zero upgrade or activation fees. It was a pleasant surprise. Tyrese and Jeremy were great and they made the process fun. Manager was super helpful and made sure I got all the promotions Im eligible for being a Sams club member as well. The best part is that there was no wait time at all. I will definitely come here from now on!”
“I have been using this store for a few years now. They are very forth coming and upfront about the devices and everything. I will continue going to this store as long as the service stays the way it is.”
“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”
“Upgraded phone and staff was very fast and I’m happy with my purchase. I’ve had T-Mobile cell and internet service and it’s been a great service for me.”
“Awesome experience! Jared was extremely helpful with the whole process and we walked out with a brand new phone for $50. Plus it was fairly quiet even when busy, the staff were nice and helped with one of our phones not charging! Would recommend Verizon and specifically this location to anyone!!”
“The Guys that were working Saturday were excellent with customer service, very kind, and fixed my daughter’s phone in an hour. Very Happy and will use CPR Repair again.”
“It was great I was #21 & before I knew it I was # 2. They really moved and managed well & swiftly. They did a good job great customer service. 😁”
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“There was NO air conditioning in that building, one of the hottest days there. I believe if you want customers to browse and buy you products that should be fixed! I really think if you're going to have a business maintenence should be in your budget for your customers. Very disappointed about this. It's almost a crime not only for customers but the staff as well. Brandon was the greatest and served us very, very wel”