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“Great place and great customer service I highly recommend Michael if you come to this Verizon location to set up a new plan, very satisfied and very happy with what I got!”
10AM - 7PM
5840 Youngstown Warren Rd, Niles
Mobile Phones
“Kunal very helpful explained everything very well help answer every question I had he was very thorough and Informative. Made sure that I was not confused. Let me know step-by-step and dollar amounts how it was gonna be and I really appreciated it.”
“This is the best phone store, they got me S25FE for $55. Sunny is absolutely amazing, he is so helpful and kind. He also gives the best phones deals and deals for accessories.”
“Siri and Karan were so friendly and helpful when I went there to upgrade my phone to a newer version of my old phone. They said took the time to explain it things to me and and made me laugh feel like like I made the right choice. I never felt rushed or anything inconvenience at all. I will definitely deal with them for all my needs and highly recommend them and the location. Thank you both for everything you did for me that day”
“I have been in this store since 2 hours because my iCloud was totally messed up and couldn’t even get into it and this lady Tej right here, she fixed everything for me, it took forever to set it up all again but with all the patience and dedication she it happen and I’m so glad and happy she made it work after all! Incredible work by her. Totally appreciate it!”
“I'm very pleased with the courteous help going with the mile for upgrading my phone. Anu is very very good guy even helped all the customers very quick I've seen. Thank you Anu.”
“There is this representative Tej, who helped me getting a brand new phone and transfer all the data from the old one, she is really very kind, sweet and I visited her before couple of times for the troubleshooting and she was very very helpful. Highly appreciated and recommend you go visit her!”
“Candy was such a down to earth incredible person! Didn’t make things awkward at all while upgrading my device. Talked like we’ve known each other for years!!”
“Thanks Ronald! What a great kid, awesome personality, went above and beyond with his willingness to help. So pleasant to be around, thanks for sharing him with us ❤️ ? I came from Butler PA! It was so worth it.”
“I hope Verizon realizes the amazing asset they have in Jamie! She is an excellent saleswoman and a wonderful, customer friendly young woman to talk to. She helped me in every way possible and I enjoyed the experience.”
“Had to throw out a quick review for this location. Service is usually just ok in my past visits but this time it was fantastic. I say this because we walked in soon after they opened and there was three people ahead of us. I noticed only one salesperson but assumed there was at least one or more in the backroom or something but this wasn't the case. This young lady was by herself but did such a fantastic job at handling it, it was worthy of a review. I wish I could remember her name but at times she was handling more than one customer at a time and do so more than efficiently. She was apologetic and was pleasant and even smiling throughout our time in the store. Man do I wish I remember her name as she definitely deserves a shout out and even a raise. Excellent job young lady!”
“Wonderful experience! I've been with T-Mobile for 12 years and this is the first location I've been to that had zero upgrade or activation fees. It was a pleasant surprise. Tyrese and Jeremy were great and they made the process fun. Manager was super helpful and made sure I got all the promotions Im eligible for being a Sams club member as well. The best part is that there was no wait time at all. I will definitely come here from now on!”
“Carol was absolutely amazing at helping us find our phones with a better deal than what we expected! We ended up purchasing two phones and she set them up for us. She gets a 10 from us!”
“I have been using this store for a few years now. They are very forth coming and upfront about the devices and everything. I will continue going to this store as long as the service stays the way it is.”
“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”
“Just stopped in to see Trever who signed me up for service a few months ago and has provided exceptional customer service every time I’ve been in there. Dude walked me through the replacement process for my ZAGG screen protector and saved me a headache as well as a few dollars. I appreciate this kind of customer service and will continue to do business with him.”
“Awesome experience! Jared was extremely helpful with the whole process and we walked out with a brand new phone for $50. Plus it was fairly quiet even when busy, the staff were nice and helped with one of our phones not charging! Would recommend Verizon and specifically this location to anyone!!”
“I took my daughter's broken iPhone there and they had it fixed in an hour. They have a lot of parts and are friendly and very good at fixing phones. Their only drawback is the location. If you don't know it's there you may drive right by it. Also, the price was a bit higher than I expected but I didn't have to go back and I didn't have to wait so I thought it was worth it. I definitely recommend”
“Sunday 03/15 I arrived at about 4:00. it was busy. I was number 10. I don't expect a full work force on Sundays. The two employees were doing a fine job. One customer ahead of me was very rude to the young lady because he had to wait so long. He walked out in a huff after telling her off. She was kind, and apologized. She had NO reason to apologize to such rudeness, but she did. She felt horrible, putting her hands on her face as he left mad. I felt very sorry for her. Then it came my turn at about 4:56 or maybe 5. The one customer behind me got up and practically demanded they take him anyway. He wanted to buy a phone or something that would take a long time. Both employees were very kind, with explanations, but he kept on ranting and raving, accusing them as if it was their fault, demanding their names to report them. I'm only writing to ensure you that your two employees were very kind. It was no fault of theirs. I hope they get a raise. I signed in as Kat”
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“Went by store across from Eastwood mall and wasn't even greeted... I'll drive past it to this location every time.... Adam was Quick and efficient with great customer service!!!”