About Goodwill Industries of Greater Cleveland & East Central Ohio
Goodwill Industries of Greater Cleveland & East Central Ohio has been serving the Northeast Ohio community for over a century. The organization operates a network of 23 stores that support various community services and outreach programs, including employment assistance for people with disabilities, family strengthening services, and rape crisis programs. The stores offer a wide selection of items, and the prices are generally reasonable, although some customers have found certain prices to be high. The staff is often described as friendly and hardworking, though there have been some reports of rude behavior from both customers and employees. Customers have noted positive changes in the stores, with improved stocking and cleanliness. The new manager, Anita, has been praised for her polite and helpful attitude. While the parking lots have been a concern for some, the overall experience at Goodwill stores is generally positive, with customers appreciating the stores' contribution to the local community.
Good items high priced Samantha was great at customer service Stopped in from out of town. Needs review of manager
February 2024
This is one of the better looking goodwill in the area, I think. There's always nice things there and its clean and organized. However, there closing shift employees are the worst. So rude, lack any amount of soft skills.
February 2023
A very clean well-organized store. Friendly staff and good prices!
