The Spectrum Store on Everhard Road NW in Canton provides services for Internet, mobile, cable TV, and equipment. Experiences vary among customers. Some report very fast and efficient service, with specific staff members praised for being excellent, fantastic, patient, and polite, leading to quick resolutions. Other visits involve issues, such as not getting changes correct initially, requiring further contact to resolve problems. The overall service receives recommendations from satisfied customers. To ensure a quick visit, making an appointment is suggested.
The people were friendly and very helpful. It is a very busy store, we had a 20 minute wait and about the same time just getting out of the parking lot but we have wifi so I think it was worth the wait.
December 2024
Didn't get the changes right at the Everhard rd store at all. Had to call technician on chat to straighten the channel changes
August 2024
Absolutely slow. 10 people waiting for service 4 people on the floor. SMH
