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“I had an issue with getting my phone connected and I went to several boost mobile locations and they weren't able to assist me I was ready to switch services and I went to the boost mobile store in Kettering and received assistance from a young man named Brodie and he went above and beyond and resolved my issue now im a happy boost customer Thanks Brodie???”
“The process was painless and the guy, Sasha, helping us was very friendly. Sasha was knowledgeable and very relatable. He was able to explain updates and equipment in a simple terms.”
“They fixed my daughter switch lite and it was done right, fast and by far best price around for what was wrong with it. Will come back for all my needs for the game systems in the future. Will tell everyone around to go to them for all their games needs.”
“Ashley has waited on me time and time again providing exceptional customer service. She is friendly, knowledgeable and walks you through what she’s doing. Very impressed with this store.”
“Brad!!!! He is a true life saver… Had an emergency which resulted in the loss of my phone and thankfully not my life… Brad did an amazing job at keeping me calm, HE SHOWED ME EMPATHY and really just made the store an overall comfortable environment for me and my mom!! He took his time to help me set up my new device and even showed me a few tricks I could use lol… THANK YOU BRAD!!! GOD placed you in the room at the perfect time… Thankful for you and AT&T!!”
“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“Brought my phone here because it stopped charging out of nowhere. Fred took a look at it and mentioned that it needed cleaned out. Within a few minutes he was able to get all that dirt and debris out, and my phone was back to charging again. Very prompt and friendly service. I will definitely come back if I need any other phone repairs! Thank you, Fred!”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
“Thank you Niecy so much for knowing how to do your job and being so polite while doing it I is a Metro T-Mobile customer really appreciate you and all you do thank you thank you”
“I cannot express the amount of gratitude I hold towards the employees here, I had an issue what's the call center for prepaid plan, however the store no longer has the access to fix prepaid problems but they still sat on the phone for me for hours this was over two different days just to help me get my phone back in service I was outside of phone and couldn't work for almost 2 weeks. AT&T you need to give them some sort of appreciation for their customer service skills and most importantly, compassion and patience.”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“Jasmine and Marcel are top notch. We had an issue with transferring our number to our upgraded phones. They exhausted every resource they had to get us connected. They were absolute rock stars.”
“Been coming to this location for years. Usually everything goes well. Sunday hours of 10am to 7pm are not as advertised or someone just didn't show up.Show 10am to 7pm on Google10am to 7pm on store website11am to 7pm on door”
9:30AM - 7PM
3010 W Third St, Dayton
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“I've gone in a couple of times and every time he's always nice. He was super nice and understanding once when I needed to use different forms of payment.”
“Noura was great at helping us switch over and keep our phone numbers. Answered all our questions and informed us of everything we needed to know. Helpful to know she's just a call away for anything additional! Thanks again!!”
“Noura is very nice and patient she dealt with crazy people in the store with respect if it was me I would be kicking them out right away. she transferred my information from one phone to another and always goes above and beyond with everyone I know. Thank you Noura”
“This was my 1st time at this location. I was welcomed a nice looking Gentleman. Their not many left. He helped me reactive my phone and informed me on a way to lower my monthly bill. This is my new cricket destination.”
“Me and my husband will only go to this location. When we go in it's usually the same guy who we both absolutely love that's there working. I don't know if he's the owner or if he just works all the time but he takes care of us EVERYTIME with whatever we need weather it's a new phone in our budget to lowering our bill even after adding a line and service. Because of him, this is the ONLY cricket we will go too. We send all of our family here as well.”
“We have been having issues with our bill since the beginning and Kylan was amazing not just once but twice. He solved all of our issues and lowered our bill. I would give him 10 stars if I could.”
“Rick at Cricket wireless Miamisburg is the best salesman/ customer service manager I've ever dealt with in customer service... He went out of his way to help me with everything even though he didn't have to. I HIGHLY RECOMMEND HIM AS WELL, HE NEEDS A RAISEEEEEEE!”
“Last week I went into the Kettering AT&T store to get a new phone. Ahmed worked with me to get me the phone I wanted, yellow iPhone 15+. He also recommended AT&T fiber Internet. Additionally, he set my new phone up for me - I struggle with technology. Ahmed was awesome . . . very patient and very kind.”
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“On Saturday 5:28/22 my sister was having trouble downloading her mobile banking app.We went to the bank and he said it was a Cricket issue. So we went Cricket and a really special person by the name of Willy PATIENTLY helped her for about an hour or more. He figured out that the app was an old app and found the correct one and waited for all of her 21 updates to finish them downloaded the right app got her set up for fingerprint access!!Thank you Willy you are awesome!”
“Chris made the process from switching from Verizon to Cricket painless. My wife and I got a MotoG power for free and we were able to add her to my plan instantly. Thank You!!!!!!”
“They have a lot of deals & nice phone. They always keep phone on every class. From the really cheap phones to most expensive phones they have in stock. They never charge anything extra. Sam & Alex they both are really nice with customer.”
“Wonderful service here, their knowledge of phones and phone services is fantastic. They helped me pick out a phone, and even put on a screen protector for me! By the way the screen protector he recommended me is amazing!”
“Shout out to Jasmine for assisting with setting up/activating my updated cellphone & for finding the perfect USB-C home & car charger options for me. Lots of accessory options at this site, and if you can't find something just ask.”
“I highly recommend getting your phone fixed from the Beavercreek Mobile Station in the Fairfield mall. My Samsung screen was broke in two spots and brought it back to life as quick as possible too. Thanks again”
“If I could give this gentleman more than 5 stars, the sky would be the limit! After multiple back and forth messages...he was still so patient with me when I arrived at the store. He showed me phone after phone (and even phone cases) looking for the right fit for my needs. After losing my phone, it was such a relief to leave his store with my life back in my hands! Thank you, T!!!”
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“Jason was very helpful and knows what he’s talking about. I kept getting pop ups for hot older woman in my area and he helped me get that off. Was tempting but I knew it would give me a bug.”