Victra, a Verizon Authorized Retailer in Beavercreek, OH, is committed to providing a positive experience for its customers. The staff, including store consultants and managers, are knowledgeable and friendly, offering a wide range of wireless devices such as phones, tablets, wearable technology, and accessories. Customers have praised the helpfulness and patience of employees like Brian, who assisted with choosing phones and consolidating plans, making the process simple and enjoyable. Davon was also recognized for his excellent customer service, helping customers resolve account issues and ensuring they left satisfied. Additionally, Bobby efficiently handled a complex business account transfer, demonstrating the store's dedication to trustworthy and effective service. Overall, the store aims to connect customers with technology in a fun, reliable, and profitable way, making it a trusted local option for wireless needs.
Brian, the Asst Manager at this store, is great. He was highly personable and very efficient. This is my go-to Verizon store.
January 2026
My helper was aware of the tools and geld the frame that they were here for me. That's amazing.
January 2026
Brian has the absolute best customer service. I definitely left with more than I meant to! 😂 he was a refresher after a very long day. Definitely a positive experience in this store with him helping me!
