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7:30AM - 5:30PM
8032 Mayfield Rd, Chesterland
Car Glass Repair
“Definitely recommend this place, the owner Zach ALWAYS hooks me up! I’ve been taking my trucks here for years now for various different projects. Quick, great prices, and honest work.”
“Rich was great — very communicative, on time, priced right, and did an excellent job with the installation. He was personable and made the whole experience enjoyable. I’ll definitely be using him again. Don’t bother shopping around when everything you need is right here!”
“Defender auto glass was able to come the very next day, give me a 2 hour window of time for when to expect them, and they were right on time. The change out was quick and very reasonably priced. Highly recommend!!”
“Everything about my experience with D and S was nothing but positive ! From the front desk to the repair shop I was highly impressed by their attentiveness and quality of work .. I definitely feel good about recommending them”
“Matt Jr. and Senior are miracle workers… They have replaced many windshields for our trucks and cars
Always done Fast, Efficiently and Done Right.
Thanks for the good advise and great work…”
7:30AM - 5:30PM
5943 Mayfield Rd, Mayfield Heights
Car Glass Repair
“Awesome experience from beginning to end. Great customer service from Dustin D on the phone. Very fast service, replaced within 20 hours after incident. Thank you guys..”
“I left a review on car wise, but I cannot say enough how amazing this shop was from start to finish on the mustang. The staff at the front are an amazing group and Pete was also and well and always keeping me up to date. The customer service was better than mulitple types of businesses I've been to recently!! Just that alone was number 1. I like how you can follow along with the repair process as well and it was very cool how they texted you from carwise once the started repairs. They did a wonderful job and everyone was great!! Take care guys!!”
“Great Lakes Glass installed glass shower doors at our house about a month ago. We had originally called another glass company. The other company's service tech came out to our house in his personal vehicle, wore street clothes and used a level to check how square the walls were. Our walls are not square and he said that he was not sure if his company even wanted to do the job at our house. Because there are imperfections in the tile and because the walls are out of square, his solution was to use a 3/4" channel along the bottom and side of the fixed glass and use a 1 1/2" header along the top of the glass. This was not what we were looking for. The Great Lakes Glass technician, Mark, drove a commercial truck, was dressed professionally and from the start was optimistic that their company could compensate for the out of square walls and tile variations. He used a laser level and gave me the exact variations that he said could be compensated for by cutting the glass asymmetric. In addition, he suggested we use 76" high glass rather than the standard 72" glass to give the shower a more upscale look. The installers (Joe and ?) laid down blankets on the floor, did an excellent job and cleaned up after themselves. They used brackets to hold the glass in place instead of channels, ground the glass where there were tile variations and did a beautiful job caulking the edges. Take a look at the attached image of their completed work. It looks great.”
“I can't thank them enough for the outstanding service! From the front desk to the mechanics in the back.. Exceptional professionalism! They went above and beyond.”
“Real Rating: 4.3/5
I went to get a pre-inspection on a car! I called Saturday morning, with little expectations of getting seen. However, I was pleased to be seen on such “short-notice.” I will say, Dustin has a phenomenal customer service skills, both over-the-phone and in-person!
Dustin had a calming and almost energetic tone, desiring to help me and other customers that I observed! Nevertheless, the pre-inspection went great! The mechanic (and Dustin) kindly showed me what future work needed to be done and personal insight on the car’s condition! Overall, a pleasant experience!”
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Car Glass Repair
“Professional and knowledgeable service and friendly staff. The communication was great. Caliber made an unpleasant collision repair situation as pleasant as possible!”