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“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
10AM - 7PM
7723 Mentor Ave, Mentor
Discount Stores
“They have the best deal on clothes. I bought no clothes items and 2 things were defective. One was a set of lights and one was an air mattress. It was part my fault. I didn't test them before I left. The items are non refundable under $50.”
“Well they got me again lol all the halloween stuff I need and didn't know I needed from pins to cups they had all the friday the 13th stuff a fella could ask for even slippers ?”
“Chardon big lots is better place I ever shop, their items stock pretty well, quit place to shop, some items is reliable prices I bought a few furniture from them, I like to shop in big lots I hope their items remain affordable to ordinary shopper like me, it feels a lot better to shop reliable prices that affordable in your pocket. Deserve to give them a five star.”
“Dustin was very helpful! Dustin assisted my daughter and went above and beyond to help her. So thankful for Dustin because he really displayed excellent customer service !Kudos to Dustin . Thank you Dustin.”
“The Ollie's in Chardon is very clean and they have a very helpful staff working there. The one in Niles looks very messy unorganized and I have never been able to get any of the staff to help me”
“The staff is so kind and helpful, the products are just as good and cheaper than at walmart, and they offer touch free payment now so thats cool. store is just a little bit run down tho, not like cleaning could fix that”
“Why is it the people with gripes are the ones most likely to post a comment?
In this case, the Dollar Tree in Chardon is absolutely the best one I've ever shopped in. I stop there every time I go to visit my father.
Here's why:
+ The store is always clean. Unless restocking an item the aisles are clear and you don't have to navigate around empty boxes and messes on the floor. I don't have that usually shopping at Dollare Tree stores in my area.
+ The manager is always interacting positively with customers. He does not consider his only job is being a manager. He jumps into the role of cashier, stock person, and greeting customers whenever he's needed.
+There is ample stock on shelves even now when shortages are showing up here and there in big box stores. Stock is organized well with it easy to locate it by yourself. If you can't find something, the first employee you locate will not only direct you to the place in the store but has often volunteer to take a break from whatever they were doing to escort me there personally.
I can't say enough about this store. It is the best managed, best organized, cleanest, and most friendly Dollar Tree store I've ever shopped in. I highly recommend it, and for the above reason I always stop to shop when I go to visit my father in Chardon.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“Five Below rules. It's so eclectic, like a Dollar store with a facelift.
Certain categories of product it really excels at. Toys, blind boxes, action figures; candy, snacks, drinks; cheap makeup, jewelry, t-shirts.
Like you're not gonna get high quality all the time. But if you need something silly or for a specific purpose but don't want to spend a lot, you cannot do better than here.
Especially around the Holidays. There is no better place to search for whimsical stocking stuffers.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“The 2 young cashiers that helped me last night were amazing!!! I was scrambling around last night getting things together for a birthday party….. they rocked and helping me get balloons ready with smiles on their face as these balloons are popping before we get them blown up they didn’t give up they were over and beyond to help me I live in Cleveland. I will probably guarantee drive the 30 minutes if I ever need Dollar General again just to see these young ladies. These girls deserve a high five.”
“EVERYONE at this location very polite,they understand your concern ... and they give you quick service...Pharmacist and all staff are very professional,responsible and you will get automated messages as soon as medicine ready,I really recommend everyone to choose MARCS in solon pharmacy for your convenience....”
“I am a Krazy Bin customer through and through and I can’t say enough good things about the entire concept of the stores, the shopping experience, and how kind the workers always have been in all my experiences. You have to know going in that you’re looking at overstock, returns, etc. and I normally never have issues.
I work in interior design and I have decorated almost an entire 10 unit hotel with these stores! On top of that I’ve been able to affordably change up my personal space, my parents house, my brother’s room, and now we’re working on their guest room!
Also love being able to grab little odds and ends I normally buy at Target for 50% off retail prices while I’m there. 10/10 love everything about this store and they have a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“Lisa Parker (the store manager) was extremely patient and kind helping me try to reset my account. We couldn’t get the reset password email. She helped me check out as a guest. I was very impressed with how the store was clean and stocked. Great store. Keep it up Lisa.”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“Always a pleasure to come to this store. All the cashiers are very helpful and the lines aren’t too bad. All these people giving this place a bad review are probably just horrible people that will never be pleased no matter what you do.”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“Cameron is the best person in the world!! Very friendly and personable and he even helped me because for some reason my card wasn't being accepted at the register and he was so patient with me. I definitely owe you one Cam!!”
“Beware on what you buy from there. This goes for all Dollar Generals. Seems like corporate thinks this is ok. I will most likely continue to shop here since I'm broke but I'm a little disappointed at being scammed.”
“I love Dominic!
He’s so upbeat and will help you no matter where he’s stationed. However, I do like it when he’s at self check- out. A real smooth operator.?”
“Great experience. Went in for cereal with my two young kids. Barb made them both feel super special in the while they demanded we use the self check out.
Great employee Barb!”
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“DDM stores seem very good everywhere. This one is nearest our home and has friendly people working here. They are quick and efficient at the check-out while the pharmacy team is always friendly and helpful.”