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8:30AM - 5PM
12804 Chillicothe Rd, Chesterland
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“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
8:30AM - 12PM 12:30 - 4:30PM
14837 Chillicothe Rd, Novelty
Post Offices
“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
“The ratings of this post office speaks for itself.
Generally, I am disappointed with the Chagrin Falls, Ohio post office. Usually, I engage with some pretty nasty people who really don’t care about helping you.
However, today I was greeted by an employee named Mohammed. He was a breath of fresh of fresh air. He took care of my issue with a smile and professionalism. Can he please manage the whole operation? If not, give him a raise and learn by his example! Thank you. Sal Lazuka”
“Great service from the gentleman named Dane at this location. I can’t speak on what was going on prior but I’ve never had an issue here and I’ve been to several other USPS locations around the country.”
“I have had postal worker Monique on a couple visits. The first time I recall was to purchase stamps. She has great customer service skills. I meant to write a review back then. Today, I had to ship a package to Canada and she walked me through the customs papers. I went around 9a and there was no line. Perfect timing.
I drop off all my mail to this post office, and receive all my mail at my home. Only 1x, in 5 years I have lived here, has there ever been a late delivery of my mail. I appreciate the postal workers who work in all kinds of weather.”
“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
“The employees are wonderful! I always leave with a smile. I love to look at the new stamps and the employees are always knowledgeable about the stamps. Hats off to this postal facility.”
“Best Post Office around! I'm always in and out very quickly and it's in a nice convenient location. Always a pleasure going to this branch! ??????”
“Malinda & Chris were incredibly kind, patient, and helpful. They both went above and beyond to make sure all of my needs were taken care of and that I fully understood my options. It’s rare to come across customer service this caring and genuine — I truly appreciate their help.”
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“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”