Beechmont Ford Parts is a friendly and helpful business known for its excellent customer service. Customers have praised the staff for going out of their way to assist, whether it’s finding specific car parts or helping with car purchases. The facility is described as beautiful and clean, creating a pleasant environment for visitors. The team members, including salespeople and parts staff, are patient, knowledgeable, and explain things clearly, making customers feel comfortable and respected regardless of their familiarity with cars. One customer shared a positive experience buying a specific SUV, highlighting how the staff allowed ample time for test drives and provided directions, making the process smooth and easy. Another customer emphasized the honesty and transparency of a sales associate, calling her the best they’ve ever dealt with after multiple car purchases. The parts team also demonstrated dedication by tracking down a part from another dealership when it was delayed, ensuring customers received what they needed promptly. Overall, Beechmont Ford Parts offers a helpful, welcoming, and professional service experience.
I've never had a bad experience at Beechmont Ford. This visit was for Parts, and they went out of their way to help me.
July 2022
Ordered a part on Thursday it was supposed to be there on Saturday but it didn't come in. When I went to pick it up the young man at the parts counter started making calls and tracked one down for me at another dealership so I can have it for work Monday morning. He was extremely helpful.
November 2021
My battery died in my 2015 Mustang and I didn't realize this until 1:00 on a Saturday afternoon. I wanted a genuine Motorcraft battery. Called Beechmont, they were not only open but they had my battery in stock. I ran over there, and had my car running by 4pm! Thank you Beechmont!
