Buckle, located at Kenwood Towne Centre, is known for its exceptional customer service and stylish offerings. This specialty retailer features a curated selection of high-quality apparel, accessories, and footwear from both national and exclusive brands. Customers have shared mixed experiences regarding the level of service; while some appreciated the enthusiasm of the staff, describing them as helpful and patient, others found the approach too aggressive, with multiple employees trying to assist them too frequently. Specific team members, like Meg, have received high praise for their attentiveness and ability to understand customer needs, facilitating a personalized shopping experience. Customers have noted Meg's exceptional skills in finding the right fit, especially in jeans, and her willingness to offer options without being pushy. Visitors often leave feeling satisfied with their purchases and the overall experience, even expressing a desire to return. Buckle remains a popular choice for shoppers looking for trendy clothing in a supportive environment, although they may benefit from balancing their service approach to accommodate varying customer preferences.
Maegan was absolutely amazing. She helped me pick out 2 outfits with accessories for a concert. She was upbeat, personable, kind and supportive. I came back the next day to exchange for different sizes and she was happy to see me. I am beyond grateful for her. I will definitely be back to Buckle!
June 2025
Very helpful staffs. They keeping it real over there! Appreciate it. Cool vibes!
March 2025
Leia! You gotta love Leia, Buckle. She is SO happy with her job, she's constantly thinking about how to serve each guest in here. We love her so much. Everyone working here is very enthusiastic so this is the place to be.
