Buckle, located at Kenwood Towne Centre, is known for its exceptional customer service and stylish offerings. This specialty retailer features a curated selection of high-quality apparel, accessories, and footwear from both national and exclusive brands. Customers have shared mixed experiences regarding the level of service; while some appreciated the enthusiasm of the staff, describing them as helpful and patient, others found the approach too aggressive, with multiple employees trying to assist them too frequently. Specific team members, like Meg, have received high praise for their attentiveness and ability to understand customer needs, facilitating a personalized shopping experience. Customers have noted Meg's exceptional skills in finding the right fit, especially in jeans, and her willingness to offer options without being pushy. Visitors often leave feeling satisfied with their purchases and the overall experience, even expressing a desire to return. Buckle remains a popular choice for shoppers looking for trendy clothing in a supportive environment, although they may benefit from balancing their service approach to accommodate varying customer preferences.
This store is awesome and Anna was so sweet and helpful!!
June 2026
Ask for Anna! I can’t stress that enough. I had several employees pass me without saying a word and Anna came by and was literally the friendliest person ever. She helped me find a top that I love and feel confident in.
December 2025
Anna was very patient and helpful. I finally found the right fit! Thank you!
