The altafiber 7th St. Office is a corporate location that focuses on providing high-speed internet connections through Fioptics, serving customers in Ohio, Kentucky, and Indiana for over 140 years. While customer service and bill paying are not available at this office, the team is dedicated to ensuring reliable service. Technicians like Jerome are praised for their professionalism, timely responses, and in-depth knowledge. Customers appreciate his attentiveness and ability to explain the setup process clearly. Overall, altafiber is recognized for its efficient service and dedication to keeping users connected with fast internet solutions. For personal service inquiries, customers are encouraged to visit retail locations or contact altafiber online.
I really like their services but it's a bit expensive. I currently have their lowest internet speed, no bundles, and my bill is currently higher than their highest speed promo. Like, I could be getting a gig for less!
August 2024
Jerome did an awesome job, went above and beyond to get the job done, ran a new line through thick woods by himself with no bucket truck!
August 2024
Jerome did a great job, took care off us on Saturday night!