I needed to synchronize the new cable remote with the cable box. The representative was very helpful with getting it working.
December 2023
DO NOT USE Altrafiber/Cinci Bell! Crooked backwater business practices. They keep jacking up your rates and will continue to bill you after you have ended your service and turned in your equipment. WORST internet provider I have ever had.
September 2023
The customer service in this establishment was a top example, of what customer service is about! I felt appreciated and respected. The facility was clean and the other workers were very kind.
For more than 140 years, altafiber has been keeping customers in Ohio, Kentucky and Indiana connected with each other and with the world. Now, Fioptics provides lasting and imperative lightning speed internet connections all over town to consumers and organizations that depend on it most.
