{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The best store of the boost the girl who worked really helped me out. She was so patient and did transfered all of my data from old phone to new and also they have the best deal.”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“I came here with a problem with my phone, and he resolved it for me. I currently use T-Mobile, but I’m thinking of switching to Boost Mobile because I like the customer
service here.”
“This 5* review is strictly for Jimmy B at T-Mobile Colerain location. He was absolutely amazing, patient and fixed every possible issue that was in his control. He was able to pair and fix my watch/phone pairing so it would work without my phone a service I have been paying for but wasn't working correctly for months. He went over and beyond the expectations I had with all the services for my phone lines and watches along with explaining in depth the promotions available and how they works and made sure to answer all my questions until I fully understood my account. He helped my mother and daughter with her phone and watch upgrade and saved me money on top of it and also explained other promotions I could get with my account. The 611 customer care reps and supervisors I dealt with since July 18th have been horrible and awful and told me lies and B's and failed on their end by telling me they would do one thing and not even fill out their notes correctly even though their phone calls are recorded. Jimmy B took on responsibility of this chaotic situation apologized and explained everything that would need to happen from beginning to end and what their policy was because my original package was stolen. Even though he had no part of my situation with this package the original sale or the 611 calls, he made the transition and experience less stressful and was determined to fix what he could within reason and what he could. I have been with this company for years and if it weren't for his patience, the experience we had with his help, the in depth explanations and his loyalty/determination I would have cancelled everything and left T-Mobile. Thank you Jimmy for helping with my issue and taking care of all of us, it's truly appreciated, I will be back to work with you for future sales.”
“Tanner is the BEST sales person at AT&T!! He is so kind and appreciative over anyone who walks through the door. Tanner is like family to me 10 times over what you could ever think too!! He is always helpful and he deserves a crown on his head!! I can tell he is a leader and I’m glad I met him. I’m here at the AT&T Store in Cherry Grove and he will prosper in whatever he puts his mind to. Tanner has given me excellent service - words cannot express my gratitude on how grateful I am to of met him!! Thank you Tanner you are the best employee of the year to me!!!”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“Just wanted to say that as a long time customer we've always been impressed with the level of customer service from Powernet. Most recently Powernet reps Deanna Jones and April Barger really went the extra mile in assisting us. They demonstrated great efficient communication and skills to keep our toll free numbers running strong.”
“Cut the Spectrum cord, started with altafiber internet and it couldn't have been easier. Stopped in their tech-bar store by Kenwood Mall and got a self install kit, downloaded the eero app, followed a few prompts and like that am up and running. Service was friendly enough and zero in-store wait time.”
“I recently purchased a new pixel 10a phone and needed a case and screen protector. I called Amber B. and she said she had one at her store. I drove to the store and was greeted by Amber and she had my case, protector and charger brick waiting for me. Her associate, Taylor Havlin took over from there. Taylor got my merchandise and installed the screen protector and case. I also got a 25% discount! This shows how important physical stores are. I was able to get what I needed that day and have it installed by a professional all because there was a physical store that I could go to, not on line.
Both Amber B and Taylor Havlin were professional and really knew their business. T-Mobile is lucky to have them as employees and I am lucky that there is a physical store for me to go to.”
“My only complaint is about boost themselves, not necessarily this store. I hate that they don't have any promos or incentives to keep current customers, other than that stupid app that gives you about a nickel credit a day towards your bill.”
“Great customer service here and 100 times better than the 800 number!! Will is the best and very helpful. It is so nice to talk to someone like him in person that is ready and willing to help you.”
“Adam, Adam the man to see if you have phone problem, he is the best man ever honest, experience and knowledgeable man.
he got me together in no time fixing my phone.
definitely I will always shop at his store”
“Had a great experience with Isaiah Nearor. The store was busy and Isaiah was the only one to greet and acknowledge customers as they came in the whole time I was there. While fixing my screen protector he answered the phone and also waited on the woman who came in behind me. Quick and easy experience.”
“Paige is a master at her craft and helped me with my old phone and new one. Paige knows everything about any phone. When I thought I was going to lose all of my pictures and basically everything…she came to my rescue! She’s respectful, knowledgeable, patient, kind, funny and always a smile. I highly recommend going to see this young lady for any troubles you have with any device!
Jen”
“I had the most amazing experience at the Glenway T-Mobile.. Taylor walked me through the lost phone process. She didn’t leave my side. Now that’s true customer service. I would definitely recommend that T-Mobile and ask for her.”
“Hannah at this store treated us with a truly positive mindset and a cheerful attitude. As our family of three switched from Verizon to T-Mobile, she worked hard to resolve several tricky technical issues and actively looked for additional solutions or promotions that could benefit us. I was particularly impressed by her proactive and attentive approach; rather than waiting for us to ask questions, she took the initiative to guide us and carefully explained each step of the process. I hope the store treats this employee in a manner that reflects her excellent service.”
“My husband and I visited the Clifton location a few days ago and got nothing but the best care we had to go back and forth on the phone for at least a hour with out old cell company and Anthony and his manager was nothing but patient and understanding we switched with no issues and definitely will be dealing with just them from now on. Thank you to Anthony and his manager (did not get his name) for all you did to help us”
“I can't say enough good things about Robert at this store.
Since my mother was moving to a new apartment, she also decided to change over to Spectrum Mobile. The process to get her acct # and pin from ATT prepaid was being exceptionally difficult, but Robert helped us through the whole process. He was very kind to my mother and was patient and helpful with us through the entire process. Was a pleasure having him help us get her set up!”
“I love this place staff are very friendly quick at helping you and I truly love everyone’s energy especially the young lady that approached me yesterday the energy really made you know the care was there great job guys keep up the great work can’t say that too often anymore stay blessed”
“Great customer service! I consider myself pretty tech savvy but a recent update put some garbage on my lock screen I could not figure out how to remove. I came in today and looking for help with this issue and Rebekah was amazing. It took about 20 minutes to figure out and I appreciate her persistence. Thank you!”
“After the initial online setup I went into the store and I'll tell you I've been with a few carriers and the people at this particular location (Kenwood Ohio) where the most helpful and polite.
And although they were stressed because of the closure due to the weather,they really went above and beyond! I really really really really really really recommend this location and the people there . By the way I'm an old guy and most of the customers there were old so it was funny to see everybody being taken care of.in a helpful manner.”
“I have to say I was dreading this visit as my phone was almost ten years old. But, it so easy. It was a fantastic experience. From the time when we walked in the door when Mr. Damian greeted us and started taking care of us, and Mr. Steve, the store manager working and putting together the packages that best suited us. For those that are a little bit older like myself and hesitate for the electronics upgrades, cause of all the aggravation, I would recommend this store highly, very professional, very courteous, fantastic experience.”
“Eban was super nice! He explained everything to us very well and was patient eith all my questions. He got us a great deal on a new phone and a new ipad and watch for free based on a promotion on my account :D
W eban give him a raise!!!!”
“At least once a year, we lose service for several days because Altrafiber will not bury the optic line deep enough to avoid being sliced/damaged. We have to wait several days to get Internet back on, and then several months before somebody buries the line an inch and a half deep into the soil. The tech that restored service on April 14, 2025 was excellent, very accommodating, so that added another star.”
“Everyone was so helpful and the check in process was so quick and efficient! And Joe Moreland took the best care of us and was so friendly, helpful, and caring!”
“Andy was outstanding at helping me to understand the complications on my phone. He was so good at explaining everything and was able to correct all the problems. Alyssa took over when Andy had to leave and was just as helpful with everything. I highly recommend both of them!!”
“Went in to get the new Google 10, staff was very friendly, very helpful, very informative of the devices, great basic conversation while we waited. Very good place to deal with, at least the people that I encountered”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”