The altafiber Store in Kenwood is a spacious, nice, and clean location. Customers report excellent customer service from knowledgeable, courteous, efficient, friendly, polite, and helpful staff. The associates are attentive and can help with understanding accounts, applying promotions, and upgrading equipment, leading to pleasant and quick service experiences. The store has served the community for many years, offering innovative fiber and wireless services to connect the home.
11-21-22 Spoke with Victoria who explained my bill since I cancelled my internet service for 2 weeks using a competitor's service and was disappointed and returned happily to AltaFiber--never have had a problem in years! Victoria was completely professional and quickly resolved my billing issue. THANK YOU VICTORIA!
July 2026
The gentleman at the counter was very efficient and helpful.
June 2026
Had to pickup equipment. Customer service was good and in and out in less than 10min with friendly conversation mixed in
