City Gear is a business that sells a variety of tennis shoes and clothes. Customer experiences with staff vary, with some reports of rude employees and others noting helpful and nice service from the team and manager. The manager has been known to step in to provide good customer service and assist, including holding sale items for customers. The store offers a rewards program that provides discounts, though customers express disappointment that rewards cannot be used on release day shoes, questioning the change. Overall, visits can be a great experience with helpful service, but inconsistent staff attitudes are noted.
