“Ed it truly an amazing person! He welcomed us warmly and took his time getting to know our complaints then proposing a solution. He mapped our feet and gave personalized recommendations for sizing and even how we should tie our laces for optimal comfort. Wasn’t pushy at all to purchase anything either! Would highly recommend coming here for great clothes, show selection, and friendly staff.”
“Very helpful and friendly! After struggling with foot pain for some time I finally decided to invest in my comfort. Lisa was very patient as I compared different shoes, even letting me bounce around in them out in the parking lot. I love my purple New Balance shoes so much I ordered another color and can't wait to pick them up. This teacher is walking pain free this year. THANK YOU!”
“Best place ever and already going back to buy more soon. The owners deserve more praise being kind and welcoming helps us really enjoy the store more. I love talking with the owner and just chatting for no reason. I love an environment like this.”
“Needed a pair of boots for work, and chose the Tradesman boots. The gentleman behind the counter was extremely helpful, and very knowledgeable about the type of boots I was looking to purchase. Would come here again to buy my next pair.”
“I popped in here for a quick need and it was my first time in the store! The team working there was awesome and they deserve a shout-out!! Fun, friendly and helpful people. The store is well-stocked/organized with a gazillion options.”
“Love Tristate and highly recommend them for both gear and training groups! Everyone is so friendly, at every pace. I have run with them for about 4 years and they are supportive yet push me to do better! Finally got a BQ and definitely couldn't have done it without them! I even took my 70 year old mom there recently to get fitted for her first 5k. Rich was super knowledgeable and made her feel welcome, even as a newbie. Thankful to have a local running store!”
“Drove by this shop today and my husband saw the hats on display in the window. So glad we stopped in! The owner was very knowledgeable and helpful and took the time to help my husband choose a great hat. We found some beautiful items for Christmas gifts, too.”
“AJ was fantastic with helping me get some new cleats. He helped me find the right ones by explaining the differences between brands, materials, and comfortability. Frequently asked if I needed assistance and was an overall great employee. He knows his craft and did a great job.”
“Drove all the way from Kentucky an was glad I did. Employees were very friendly and welcoming. They have a huge selection of sneakers with good prices. I was in a tough spot and had some shoes I was trying to sell. They were very fair with their offers much more fair than the stores in KY, and they really helped me out. I will definitely be giving them my business from now on. I would highly recommend you checking them out”
“I caught them on a weekday that they weren't busy it was fantastic to have a salesperson with all of my purchases. Love the store and look forward to seeing other stores soon.”
“The customer service at Unheardof has by far exceeded my expectations. I've already bought the Piggy Runner 2.0 shoes, the socks, and now I'm planning on buying all of the skate decks and shirts just because of how well they've treated me, not to mention, even the owner and I chatted it up over social media which was totally unexpected. There needs to be more skate shops like you guys! Hopefully one of these days I'll be able to visit your shop to chop things over! Much love to y'all!”
“Staff is super friendly and impeccably creatively dressed. If you ask, they will help you style an item and recommend different pieces if you are going to an event or in search of something to fill a specific need. The store’s curation is beautiful and very contemporary. There are lots of interesting, easily wearable pieces that my eye often doesn’t fall on right away because of how attractive the unusual/textural/sculptural stuff is. The result of the aesthetic mix inspires thinking differently about dressing and styling, even when I don’t pick anything up. Fair warning—some of the price tags are steep, but A) not all of them are that way, and B) higher cost per piece is often the nature of shopping for high quality pieces from small brands and emerging designers who do not have the scale and/or willingness to cut costs on sourcing materials, production processes, labor practices, craftsmanship, or thoughtful design. And you can always wait for a sale—there are very good deals on a lot of cool, niche, sometimes very high-end pieces. Nothing here comes from a 52-micro-season brand. Like its peer boutiques on Vine St (Continuum, TMBTITWI, Sloane), everything at Idlewild has careful thought and artistry behind it. Go, browse, be mindful and open-minded—the people who make up this business are that way themselves.”
“One of the few stores that carry brunt boots, very quick swapping out boots and trying different sizes, quick and easy transaction. Feel like I was in and out in no time and got exactly what I wanted”
“I was helped by a guy new Logan Vargas and he went above and beyond to help me get the boots I needed and wanted . Im waiting on the u.p.s. to show up with them anyday now . So if you get a chance go there they are great service and a clean and friendly place”
“Nina is a hidden gem. Wow!!! Shoes salesman plus discounts!!! Really impressed with the customer service and ease of the environment. Redwing Shoes in Western Hills! Stop by today. You wont regret it.”
“Doug helped fit me for new ski boots. I am 67 and have arthritis. The store was very busy yet he took his time to explain in detail what type of boot may work and what he can do with my current boots in the meantime that are too big. I bought boots that open from the back that makes them much easier to put on. Doug is helping me with a binding issue as the new boots require different bindings than what I have. All this to say, that he went 'above and beyond' in helping me. Thank you, Doug.”
“Today I walked in with my mom and we were looking for some volleyball shoes. I looked through the shelves and Jay and Travis were two people working there and helped me and my mom out so much. Didn’t realize how much it would be but it was totally worth it for the experience. Got my Nike shoes cleaned for free and was given variety of options. They talked to us and engaged into all of us and what we were looking for. I tried on three shoes/loved them ALL! they were so adorable and he let me run, walk, and jog around the whole store. My shoes are perfect for my feet and especially since the time they took with me to find the soles for the shoes and everything else. Each shoe they helped me tie, measure, and put on my shoe. Very amazing customer service and highly recommended especially if you’re in a rush to buy shoes that are benefited for you!”
“This store is the best! I predominantly buy laces and acceories there but everyone is always super nice and helpful. My 6 year old loves going into the store to see her besties and they all talk with her and treat her so wonderfully, they talk to her and listen to what she says and she always feels extra special after stopping in to say hi to her friends”
“The owner of JCL did a beautiful job in repairing my Manolo Blahnik shoes while I was waiting. I was happy to find his shop after a bad experience with the gate keeper at another shoe establishment in Anderson Township. I highly recommend this sweet business owner in Madeira!”
“My aunt and I visited about a week ago and were kindly greeted by Sadid. I was thrilled by their inventory and size ranges and ended up buying some knee high patent leather boots in chocolate… omg. Love them so much. Sadid also helped me find chocolate brown tights to compliment the look and helped us smell some viral TikTok fragrances. I spent less than $50 on the shoes and tights. Cannot wait to go back. Highly recommend!”
“Definitely my choice of Red Wing stores. Always friendly. Always helpful. And if you have any issues post-sale, they're quick with solutions and/replacements.”
“Great street wear brands .. clean organized store , knowledge staff , it’s nice to shop at an establishment with staff that don’t treat you like an inconvenience”
“BJ was more than helpful. They have incredible sale prices. It’s a hidden gem fourth Street. They have some high end stuff but they also have some very good prices and the owner. I believe it is is also very nice. Glad I found them.”
“We had exceptional service from Bob who obviously loves what he does and SAS shoes! He took the time to answer our many questions thoughtfully and with great care. Love that he went above and beyond to ensure we not only had a great purchasing experience but got the right shoes in terms of fit and comfort.
Rick was also very helpful and interested in our finding the right shoes!
Wonderful sales team of knowledgable, kind and patient people!”
“Love this shop! Their sterling jewelry selection is well-curated for both men and women. They’re also constantly adding new inventory so there’s always a new selection to look at when I visit.”
“Great customer service! Carmen was incredibly helpful at this location. I had a tricky return. I didn’t have my packing slip and couldn’t get my order pulled up on my phone. She was able to make a call to verify prices I paid to ensure I got the full amount back instead of the clearance amount that was pulling up when scanned. Thanks, Carmen!”
“Julian and Richard were very helpful. I came in with goals and they helped me achieve every bit of them. Looking for great fashion advice and a wide selection? Head here.”
“David was super helpful and friendly during my visit! He made sure I found exactly what I needed and made the whole experience easy and enjoyable. Great customer service—thank you, David!”
“Owners are smart young men trying to make a honest living. Vintage clothes adds a touch that majority of resell stores don't offer. PS5 Tournaments is a great addition to the store atmosphere.”
“Great store, very good selection and prices are more than favorable! This store has the goods and customer service is impeccable! I highly recommend you check them out.”