Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
5550 Ridge Ave, Cincinnati OH 45213 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Cincinnati offers a variety of clean, sanitized vehicles with a low-touch rental process, making it a convenient choice for customers. The location features a large selection of vehicles and is situated in a convenient area, with friendly and professional staff providing solid customer service. Many reviews highlight the smooth rental experience, though some mention waiting times, especially during busy periods or at opening, which can be around 30 minutes or more. Despite occasional waits, customers appreciate the overall efficiency and helpfulness of staff members. Some customers have faced issues with vehicle availability, sometimes receiving a different car than reserved or waiting longer than expected, but staff often respond well, offering upgrades or alternatives. The location has been praised for taking good care of customers, providing upgraded vehicles like Volvos and friendly service. Overall, Enterprise Rent-A-Car in Cincinnati is known for its good service, clean vehicles, and the ability to accommodate customer needs, though wait times and vehicle availability can vary.
Most Recent Reviews
August 2026
It's a rental car company. I wasn't acknowledged when I first walked in for pickup, other than that, the staff was nice. During my rental I had an issue and Rory was helpful. When I returned the staff was professional.
August 2026
Polite and professional every time at the Norwood location on Ridge Ave
March 2026
All people at the Norwood location were extremely helpful to help me get transportation to and from my apartment. The car I rented was super clean.
More Comments(234)
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