Family Dollar in Cincinnati, OH offers convenient shopping with a wide selection of affordable everyday essentials, including groceries, cleaning supplies, laundry products, and seasonal items. The store helps customers save money with weekly deals and exclusive Smart Coupons, which can help save up to $500 each week on popular brands and household staples. The store is committed to serving the community and has been recognized for its efforts, especially in areas facing challenges like food deserts. Customer experiences vary. Some shoppers praise the friendly and helpful staff, with one assistant manager going above and beyond by helping a customer lock their car, and another cashier kindly walking a customer to their car in the rain. However, others have expressed dissatisfaction with the customer service, citing unhelpful staff and issues with store maintenance, such as long-lasting refrigerator problems and out-of-stock hygiene products. There have been complaints about damaged or expired products, like a broke mop and snacks that expired the same day. Despite these issues, many appreciate the store’s presence and efforts to support the neighborhood, though some feel the service could improve. Overall, Family Dollar remains a place where customers can find basic essentials at low prices, with friendly moments sprinkled throughout.
The place was kind of messy but the staff were really kind. The aisles were full of boxes and some were blocked off. Possibly short on staffing is the reason. But overall it was ok. No issues with my purchase.
July 2024
Staff super friendly thou it needs to be cleaned up.
August 2023
Very good service with the cashier, but there is a lot of disorder
