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“Debbie was fantastic! So patient with all of our questions and listened to what we needed in our new mattress! Highly recommend after a disastrous experience at another retailer.”
“I was warmly welcomed in the store as I entered. I am very pleased the way I was treated by the employees. I'm glad that this store run very professionally by the employees. Thank you”
10AM - 8:30PM
5150 Glencrossing Way, Cincinnati
Furniture Stores
“George at western hills bargain buyouts went above and beyond. Service was phenomenal. He made sure I had everything I needed. Took his time to understand my needs and made sure I had everything I needed. I will definitely be back and would love to shop again with George. Best they have. Thanks again!”
“Bradford was an excellent salesman, and I’m very pleased with today’s purchases. He thoroughly explained everything in great detail and was incredibly patient with my kiddos . Thank you Brad !”
“We purchased a recliner from EJ today and he was fantastic! No pressure, very informative, and made the transaction quick and easy! We will absolutely be going back to see him for any future needs!”
10AM - 8PM
12030 Montgomery Rd, Cincinnati
Furniture Stores
“Customer Service is great. No pushy salespeople. Great flex steel furniture. We love our new furniture. Best furniture store in Cincinnati. Try them out and you will agree”
“Haven’t taken delivery yet but so far my experience has been great. Keith was knowledgeable, friendly and showed me a number of mattresses until I picked the one I liked and also gave us a very good price.”
“Bought an outdoor sofa, 2 chairs and 2 tables. Great prices and great service from outstanding people ! I will be a repeat customer and highly recommend Furniture Connection & Mattress Connection . They have it all and deliver on their promises.
Thank you Jack.”
“Brady was incredibly helpful, striking the perfect balance between professionalism and friendliness. He was attentive, informative, and never pushy, making the experience enjoyable and stress-free!”
“Dave Peterson did an excellent job in helping my husband and I choose a new mattress. He was so knowledgeable! We needed one that very day and he made it happen!”
“John was super sweet and incredibly helpful. I have some slight back pain and he helped me narrow down from 30 mattresses to 3. He not only assisted in finding me the best mattresses that would provide the most support for my concerns, but also helped me find great deals. Out of the 6 mattress stores I’ve visited, I was so happy to select Sleep Outfitters. I will definitely be back to get another mattress for my second bedroom :)”
10AM - 9PM
127 E Kemper Rd, Cincinnati
Furniture Stores
“Sam by far gave the BEST experience you can possibly have when shopping for a mattress. Very knowledgeable, relatable, friendly, patient, professional, engaging, critical, clear and honest.”
10AM - 8PM
9860 Colerain Ave, Cincinnati
Furniture Stores
“Easy. As expected. Paul was great. He spent plenty of time to explain the differences between the many mattresses and offerings, and I walked away feeling like I was taken care of.”
“Our salesperson Mike was very kind and helpful. He did not lurk around and smother us while we were browsing. He gave us time to look around to see what was available.Once our decision was made, he was very knowledgeable and professional. This is the third purchase in three years from this Furniture Fair location. We will continuously return as long as we keep receiving outstanding service and great deals.”
“My wife & I came in to test out mattresses, and we left with such a great one! Alexander helped us to find the perfect fit by giving us expert knowledge about each option, and specific recommendations based on our sleeping habits. Would highly recommend!!!”
10AM - 8PM
2721 E Sharon Rd, Cincinnati
Furniture Stores
“Pricey replacement spa lid. Salesman was courteous. When picking up at warehouse the "boy" made me help him put it in my truck bed. There were at least 2 other guys there who could have helped him.”
“Demico was lovely and so very helpful! We went in sort of knowing what sort of mattress we wanted but he took us through the process of looking at the different types and making sure we chose the one that was best for us. There were a few specials going on but he didn’t allow that to change the decisions we were making and ensured that we made the wisest purchase for us.”
“Great sales team worked to ensure I had the best price- free delivery sold me on my mattress and the delivery experience was smooth. Good communication and delivery team was courteous and professional. All around great service”
10AM - 8PM
7906 Montgomery Rd, Cincinnati
Furniture Stores
“I originally placed an order online for a new mattress and base. We received the mattress rather quickly but never received the base.
After numerous calls to customer service and other locations I was losing hope, but that all changed when I called the Kenwood location. The sale associate (Taylor) was extremely helpful and resolved our issue with in a matters of minutes! We are FINALLY going to receive the base we have been waiting.
I highly recommend the Kenwood location!!”
“After a bad experience with another furniture, I walked in and was greeted with a pleasant smile that followed a hello. Thank you for your excellent customer service.”
“I just want to share the wonderful experience we had with Woodcraft Furniture. We ordered several custom pieces and they worked within our budget, timeline and were always just so professional and accommodating. One of our custom pieces had to be outsourced and didn't come in exactly right. Woodcraft didn't miss a beat. They picked it up, handled the corrections and redelivered, without any questions. I am truly thankful for their amazing customer service. I worked with Troy and his delivery team. All were such a pleasure to work with. Highly recommend!”
“My salesman, Stephen, was incredibly helpful. Super nice guy, very professional, very knowledgeable and very patient in assisting with colors and helping pick out coffee with end tables. Very happy.”
11AM - 7:30PM
50 Eswin St, Cincinnati
Furniture Stores
“The Greenhills location has a super friendly team and very nice show floor. We were assisted by Jimmy and he was extremely helpful. It was our first time visiting and we will be back for sure. 10/10 customer service and environment!”
“Very helpful sales staff! Extremely knowledgeable, friendly, and patient as well. We bought recliners with and without power lifts, and had lots of questions, which our sales rep answered thoroughly. He explained the delivery process and warranty information in detail. The prices are quite good for the quality of the products received.”
“Prices are fair and better than most surrounding stores. Quality is still just as good and many style options. Didn't meet a single employee in multiple visits that wasn't overly helpful and polite. We'll definitely be returning.”
“I want to give a shout out to Tony! I was stressing because my printer wasn't working and the paper for my resume wasn't correct. I felt the pressure and stress that things were not going to work out for me. So last minute, I ordered my resume and PowerPoint slideshow on Office Max and called the next morning to see if it would be ready in time. Unfortunately, I was not in the queue early enough to get my stuff printed. But Tony went above and beyond the call of duty and got it done for me. I want to thank Office Max and Tony for their amazing customer service. Tony, you rock!”
“I showed up just after closing time and was shown a selection of tables, not rushed, and made my purchase even though they had already closed the accounts for the day. Loaded the table into my car with smiles . Great experience.”
“We had our pool installed by them in 2017. Still in great shape. Whenever we need anything done with our pool or any products they come to the rescue and solve our issue. Very professional. I would recommend them to anybody for their pool needs.”
“One of my favorite stores! Unique, edgy and chic. One of a kind merchandise. Stunning home decor and design. Everyone who works there is knowledgeable and helpful.”
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“Erin was incredibly helpful and insightful on how to select a new mattress for our home. I would absolutely recommend her to anyone searching for their new mattress.”