Guitar Center Cincinnati offers a vast selection of musical equipment, including amps, drums, keyboards, recording gear, DJ equipment, and lighting from top brands. The staff is generally professional and polite, with one manager, Tom, being particularly helpful. However, the organization and customer service can be lacking, with long waits to make a purchase. The drum department also feels neglected. The service department provides excellent work, though it can be pricey. The store has a great atmosphere with many playable and well-tuned guitars, which some customers have enjoyed purchasing over the years.
Nice collection of instruments (guitars, basses, drums, ect). Good customer service. The inside of store was less desirable. Floor and rugs needed vacuumed and straiten up. Instruments and trash on parts of floor. Showroom floor could be better taken care of.
March 2025
Had a return on my sons bass guitar. Staff handled it poorly until the actual manager stepped in. Tom is the man. He will help you. Very professional and polite.
January 2025
Man was very rude. Acted like I was a burden to him. My family are musicians & shop here regularly
