Guitar Center Cincinnati offers a vast selection of musical equipment, including amps, drums, keyboards, recording gear, DJ equipment, and lighting from top brands. The staff is generally professional and polite, with one manager, Tom, being particularly helpful. However, the organization and customer service can be lacking, with long waits to make a purchase. The drum department also feels neglected. The service department provides excellent work, though it can be pricey. The store has a great atmosphere with many playable and well-tuned guitars, which some customers have enjoyed purchasing over the years.