Kramers Sew & Vac is a highly regarded business known for its exceptional customer service and expertise in sewing machines and vacuums. Customers appreciate the quick repair services, often receiving their machines back sooner than expected. The staff, particularly noted for their friendliness and professionalism, take the time to explain repair costs and upgrade options, ensuring that customers make informed decisions. Many have traveled long distances to visit the shop, highlighting the availability of hard-to-find sewing machine parts and the supportive atmosphere. Kramers also offers classes with new machine purchases, helping customers enhance their sewing skills. Additionally, the shop provides efficient vacuum repairs, offering a cost-effective solution for those considering new purchases. Overall, Kramers Sew & Vac is praised for its knowledgeable staff and commitment to customer satisfaction.
They are very service friendly and helpful. I also enjoyed the classes. They are all very knowledgeable.
April 2023
I was so glad to find this shop! We live about 50 miles north but we’ll worth the trip. They had the sewing machine feet I was looking for. Everyone, especially Tommy, was so friendly. They know what the word “customer service” means. Will be returning soon for machine service.
February 2023
Kramers has amazing customer service went above and beyond to take care of situation with my Brother Scan and cut machine. Helped me in the past with embroidery soft ware. They know their stuff.
