Metro by T-Mobile is known for its friendly and helpful staff, particularly highlighted by Motaz at the Eastgate location. Customers appreciate the excellent customer service and the staff's willingness to go above and beyond to assist with various issues, such as phone replacements and SIM card problems. Many long-term customers recommend the service based on their positive experiences, noting that staff members are polite, competent, and genuinely concerned about getting the best deal for clients. Recent reviews mention how staff quickly resolve issues and provide effective solutions, making customers feel valued and satisfied. Overall, Metro by T-Mobile stands out for its commitment to customer care and support.
Taz was great at his job and excellent franchise owner
May 2024
Very friendly and helpful staff. I've had a phone plan with MetroPCS for ten years and would recommend them. Excellent customer service very friendly. I had an issue with my SIM card and they were able to resolve it promptly.
October 2023
I came in there around noon on 9-11-23. Unfortunately I didn't get the guy's name but he was incredibly helpful, competent, and concerned that I get the best deal. I will definitely be back
