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“I came here last week just to ask the price and they have deals going on and they explain everything the way u understand so i came back today to get the phone and they also helped me to transfer everything.”
“I am not good with newer tech. Jackson & Jared were Extremely helpful in setting up my new phone, and my Military discount. Very Professional, Knowledgeable and Courteous staff members. Thank You So Much.”
“I just switch my number from another service to metro by T-Mobile..that man who's over there he just give me great service he transfe all my stuff from old phone to the new phone”
“Stafa is a true customer service superstar. He went above and beyond to resolve every issue I had with professionalism, patience, and genuine care. His dedication turned what could have been a frustrating experience into an outstanding one. Thank you, Stafa, for everything you do to make Verizon customers feel valued and appreciated. Verizon is fortunate to have someone like you on its team. Blessings!”
“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“I came into the Evendale Verizon yesterday because my phone battery was swelling. My rep, Cory, helped me with the purchase of a new phone instead of an insurance claim.
Thanks Cory for your help!!”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“What a pleasure these guys are to deal with! I try to solve my own problems, but when I fail and have to have help, this is the only store I’ll go to. They never make me feel bad for asking for help, no matter the problem. They’re always upbeat and friendly while they help me out. Michael even stayed late to finish up helping me make the transfer on my new phone. Kudos to the management here for hiring such a great team!”
“Kristof was excellent in getting us new phones and transferred from AT&T. He was knowledgeable and very diligent in getting information from them to get us up and running. Highly recommend.”
“I had a great experience at this Boost Mobile store. Chetana was incredibly helpful, patient, and knowledgeable. She took the time to listen to my concerns and understand what I needed instead of trying to sell me just any phone. She recommended the best phone that fit my needs and budget, and I’m very happy with my purchase. Excellent customer service from start to finish. I highly recommend this store and especially Chetana if you’re looking for an honest and professional sales experience.”
“These guys were the BOMB.COM!!! They were extremely knowledgeable about the product and what would fit my needs, and paired me and my son’s with the perfect phones and accessories!! Wonderful customer service and lastly, SAVED ME A GREAT DEAL OF MONEY Vs me going elsewhere like “T Mobile”, etc…. Thank You So Much Device For Cash!!!”
“Sabrina was really nice and helpful she was patient and kind and was very funny and I look forward to doing business again with her definitely a good asset to the company 😀”
“Just left this store and i am so pleased with his service he was friendly and fast. I came in to replace a cracked screen on an iphone. He replaced it fast while i was on my lunch break. And the pricing was fair as well. I would recommend this store for phone repairs and any other phone needs.”
“The best store of the boost the girl who worked really helped me out. She was so patient and did transfered all of my data from old phone to new and also they have the best deal.”
“Tyler was great. The other manager Adam came in and also began assisting other customers who were waiting. They both were outstanding and work great as a team. Tyler went above and beyond to get me the best price and deal. Gave me a great phone and I left that store feeling comfortable and beyond the excited ?”
10AM - 7PM
3880 Paxton Ave Suite H, Cincinnati
Mobile Phones
“Tech was prompt and polite had everything done efficiently. I was really impressed with the hole service and process. Wish more things when as smooth as this transaction.”
“I can’t say enough good things about Phone Masters and Sam, the owner. I was in a desperate situation with my wife’s phone after it suffered water damage, and Sam went above and beyond to help me. He actually came in after a storm to take care of me when I really needed it.
From the moment I arrived, Sam was incredibly kind, honest, and professional. He showed me exactly what he was doing throughout the repair, explained everything clearly, and never tried to upsell me or make the problem seem worse than it was. It’s rare to find someone who combines this level of technical expertise with such genuine honesty and customer service.
He fixed the phone quickly and professionally, and the price was extremely fair. I walked in stressed and expecting the worst and left feeling like I had found someone I can genuinely trust.
Phone Masters has absolutely earned my future business. Whether I need a repair, service, or a new phone, this is where I’ll be going from now on. I wouldn’t hesitate to recommend Sam and Phone Masters to friends, family, or anyone looking for honest, knowledgeable, and genuinely exceptional service. Five stars without hesitation.”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Paige is absolutely AMAZING at her job and she is very knowledgeable about phones, she’s helped me countless times now, I haven’t dealt with a more pleasant person in technology.”
10AM - 8PM
500 Ohio Pike, Cincinnati
Mobile Phones
“I’ve been with AT&T for over 27 years and my local store in Anderson Township, Cincinnati. Twice now I have had the help of the same young man, Jay, who’s has been so informative to help me make better decisions. This last time I had to visit it again due to equipment issues WiFi of all things. Heaven forbid we should be without right ?!
Jay, the same representative as my first visit , resolved the issue gracefully caring about my dilemma when the part was not in the store he found a solution. I will be staying with this service for many more years to come and largely due to the great employees that are continually helpful while being polite and pleasant to work with to resolve my requests. Thanks Jay!!”
“Trish at the Galbraith store is so helpful with any problem or situation ,I would go anywhere just to receive her help and kindness,so helpful being glad to help,also very good with problems.Any issue you have an experienced employee willing to help,I appreciate her knowledge and understanding.”
10AM - 7PM
1531 Linn St, Cincinnati
Mobile Phones
“Very efficient and friendly. My phone was fixed in less than 10 minutes!!!!! Even called and got an appt the same day!!! I’m beyond grateful and 100% satisfied with the service I received.”
“I took my son there to pay his bill and the rep was fantastic! He gave him a terrific plan and he paid a lower price than he was expecting to pay. The rep was patient and very accommodating.”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“John did a great job of helping us pick out phones that will meet all of our needs and fits our style. He also made great suggestions on additional products and services without being pushy. He helped me understand the charges and benefits of switching. Two thumbs up for John for making an experience that can be pretty boring fun and enjoyable!”
“Carla was amazing stayed to make sure my son’s phone was fully activated and working properly!! We came in last minute and she was so bubbly and fun!!! She didn’t waste no time and was very professional!!! Will be back to add the other phone and iPad to account thx Carla we need move amazing people like you in the world”
“When coming into this booth store, all my boost. Customer service needs are always met and met with a wonderful smile from an employee. Mr. David, who always is available to show me all the different things that are available here with Boost Mobile. It's been about 2 years now and each time it's the same service, very happy with boost.”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Mobile Phones
“I came in this past week and switched to cricket.
Unfortunately, I need a different service however, Samir gave me a full refund and understood my predicament.
Thank you for being understanding!”
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“i came here because my ex bf stole my phone, long story short Bret helped me come up with a solution and it was taken care of within 10 minutes or less. he is amazing and very good with the customers, 11/10. give bro a raise fr”